Emergency Response Team Agent

Crisis
24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis
24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement.

Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis
24 team today and be a part of something extraordinary where growth and impact converge.

As an Emergency Response Team Agent, you will be a critical component of our executive protection and emergency response framework. You will operate with precision and professionalism, ensuring the safety of personnel, property, and proprietary information. Your responsibilities include:

• Executive Protection & Presence:
  Provide a visible, reassuring security presence for executives and staff, while delivering exceptional customer service.
• Threat Response:
  Act as a first responder to security threats, including active shooter scenarios, within the client's office suite.
• Security Systems Oversight:
  Monitor and inspect physical security infrastructure; locks, cameras, access control systems to ensure operational integrity.
• Incident Reporting:
  Produce detailed, timely reports on security incidents and maintain clear communication with GSPS leadership.
• Advance & Support Operations:
  Assist protective agents in field operations, including advanced walkthroughs, secure transportation and body coverage.
• Protocol Enforcement:
  Enforce company policies regarding access, photography and sensitive areas with professionalism and authority.
• Emergency Protocol Execution:
  Follow GSPS protocols during emergencies, prioritizing the safety of executives, staff and guests.
• Area Sweeps & Surveillance:
  Conduct regular security sweeps and live monitoring of surveillance systems.
• Team Integration:
  Collaborate with visiting security teams and facilities management to ensure seamless protective operations.

Experience:

Executive Protection, Emergency Response Teams (ERT), Protective Security Detail (PSD), or Residential Security Teams (RST)

• Prior military, law enforcement, or ERT experience
• Prior SOF, SWAT or Extensive EP experience
• 5 - 10 years in Executive Protection/Corporate Security
• Specialized training in crisis management, emergency medicine or incident response
• LEOSA/HR 218 or multi-state CCW permit as well as DC CCW
• Basic Life Support (AHA); CPR certification
• EMT license strongly considered but not required
• Familiarity with Corporate and/or Residential Security Technologies, Tools and Processes

• Valid NY Armed Guard Card, NYC CCL or HR 218 REQUIRED
• U.S. Passport & Driver's License
• High School Diploma or GED
• Completion of Executive Protection preferred
• Ability to complete and pass a pre-hire Physical Readiness Test (PRT)

Background Investigation & Random Drug Screening

Protect the data and systems of Crisis
24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis
24, A Garda World Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability or any factors protected by applicable laws.