Security Lead - Landmark, NYC

Eligible candidates must be flexible to work either Mid Shift (2:30pm-11pm) on a regular basis.

JOB PURPOSE: At Tiffany & Co., our people are at the heart of our legacy. As a Security Lead within the Landmark, you will serve as a key ambassador of safety, discretion, and operational excellenceensuring the protection of our clients, employees, and iconic assets within one of our most prestigious global locations.

This elevated role requires a strategic mindset, refined leadership, and an unwavering commitment to excellence. In addition to supporting daily security operations, the Security Lead plays a critical role in developing Security Leads and strengthening the overall security framework.

• Provide direction and oversight to on-site security personnel, ensuring optimal deployment and seamless coverage across all floors and client touchpoints.
• Lead by example through professionalism, accountability, and elevated service standards.
• Coordinate execution of security training programs for both the store and security teams within the Landmark, ensuring alignment with overall security objectives.

• Cultivate a high-performing team through mentorship, structured training, and ongoing feedback.
• Support the growth and readiness of Security Leads, reinforcing a culture of continuous development.
• Partner with Security Managers on conducting comprehensive onboarding and ongoing refresher training pertaining to security protocols.
• Act as a senior subject matter resource and mentor for employees and junior training staff regarding security training content and best practices.

• Execute and uphold all security protocols and procedures with precision.
• Oversee incident response, access control, and surveillance systems while maintaining a proactive presence on the floor.
• Conduct routine inspections to ensure the integrity of physical security measures.

• Maintain accurate and timely documentation of all incidents and daily activity.
• Support audits and security assessments by providing detailed reporting and insights.
• Maintain training calendars, attendance records, and compliance documentation, ensuring adherence to all internal and external regulatory standards.

• Partner closely with internal teams including Retail, Operations, and Hospitality to ensure seamless and secure client experience.
• Engage with external partners and stakeholders with professionalism and discretion.
• Partner with Security Management population to drive updates and improvements to training programs based on thorough analysis of incident data, audit findings, and regulatory requirements.
• Identify potential vulnerabilities and implement strategic solutions to mitigate risk.
• Contribute to emergency preparedness planning and ensure readiness across all scenarios.
• Be able to communicate rapidly and effectively.

Integrity and sound judgment in high-pressure environments

Strong communication and interpersonal skills

Strategic thinking with a proactive mindset

Adaptability and composure in a dynamic, client-facing setting

A sense of urgency paired with refined professionalism

Minimum 35 years of experience in security, law enforcement, or a related field; luxury retail or hospitality environment preferred

Proven leadership experience with the ability to coach, develop, and influence teams

Strong understanding of security systems, including CCTV, access control, and incident management protocols

Ability to assess risk, make sound decisions, and respond effectively in high-pressure situations

Excellent written and verbal communication skills, with strong attention to detail in reporting

Professional presence with a high level of discretion and integrity in a client-facing environment

Flexible availability, including evenings, weekends, and holidays, based on business needs

Ability to stand, walk, and move throughout a multi-floor environment for extended periods

Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived…