Security Sergeant, Department of Security

Overview

Performs specific duties and responsibilities related to instruction, supervision and delegation of directives and assignments.

• Establish and maintain positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of Bronx-Lebanon Hospital Center and its employees.
• Contributes to and participates in the Performance/Quality Improvement activities of the assigned department. Contribution and participation includes data collection, analysis, implementation of and compliance with risk management and claims activities, support of and participation in Continuous Quality Improvement (CQI) teams, consistent adherence to the specific rules and regulations of the Bronx-Lebanon Hospital Center (a) Safety and Security Policies, (b)
  
  Risk Management:
  
  Incident and Occurrence Reporting, (c) Infection Control Policies and Procedures and (d) Patient and Customer Service.
• Instructs, trains and supervises Security Guards in their daily duties and assignments.
• Delegates security response for all situations requiring security attention, and directs staff in emergency incidents.
• Coordinates manpower and designates post assignments.
• Inspects uniforms and memo books of subordinates.
• Enforces proper timekeeping procedures and maintain employee’s time and leave balances.
• Reports, reviews, initials and submits reports of incidents and vehicular accidents.
• Maintains daily log and records accurate and concise information.
• Maintains security visibility by patrols and inspections of all hospital buildings.
• Keeps memoranda and other pertinent security information posted and current at the security base and communicates information and/or directives to subordinates.
• May assume the duties and responsibilities of a security guard, for a temporary period, in case of staff shortage or emergency.

• Minimum of one (1) year security supervisory/managerial experience.
• Ability to communicate effectively both orally and written, to meet and deal with the public.
• Physically fit to perform all security functions.
• New York State Certification as a Security Guard
• New York State Driver’s License High School or GED