Residential Aide

Position

Residential Aide Level
-I

Reports to:

Senior Residential Aide

Program: SRO

Maintains front door security and supervises residents living in SRO. Ensure adherence to program and facilitates a secure and functional environment for the residents.

• Monitors all residents, staff and visitors entering and leaving the facility.
• Answers telephone and directs calls to appropriate staff member and/or department.
• Welcomes and introduces new clients as they arrive and, in the absence of an onsite counselor, does preliminary intakes and reviews house rules.
• Prepares intake packages for new clients.
• Conducts vertical tours of the facility.
• Manages fire safety and other emergency procedures.
• Monitors fire alarm system and conducts fire drills.
• Makes daily rounds of the apartments.
• Maintains daily visitor and resident sign-in logs.
• Conducts apartment inspections and pre-and-post-vacancy apartment inventory.
• Prepares incident reports and enters them into the electronic data collection system.
• In an emergency, contacts EMS, FDNY, or NYPD to address on-site incidents.
• Contacts Program Director and PHSI staff regarding on-site emergencies.
• Attends professional development trainings to ensure all certifications are up to date.
• Performs other tasks as deemed necessary by the Program Director and Senior RA.

• New York State Security Guard License.
• 8‑hour and 16‑hour Security Guard certification.
• New York State Fire Guard License (preferred).
• High School Diploma or GED (preferred or previous experience).
• Candidate must be computer literate.

• Detail Oriented
  :
  Capable of carrying out a given task with all details necessary to get the task done well.
• Team Player
  :
  Works well as a member of a group.
• Preferred Education
  :
  General Equivalency Diploma or better;
  High School Diploma or better.
• Preferred Experience
  :
  One year of experience in a similar setting, demonstrating ability to make clear decisions, handle stressful situations fairly and set limits.
• Licenses & Certifications
  : 8‑hour Training, 16‑hour Training, Security Guard License.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Protected Veterans;
Individuals with Disabilities.