Associate Director, Security

Associate Director, Security

Department: Security

Employment Type: Full Time

Location: Stephen

A. Schwarzman Building

Reporting To: Donald Campbell

Compensation: $110,000 - $130,000 / year

Overview The New York Public Library (NYPL) consists of four major research libraries and 88 branch libraries located in The Bronx, Manhattan, and Staten Island.

NYPL is seeking an Associate Director of Security to maintain an environment that is safe and comfortable for our Library users and employees. The Associate Director is responsible for the supervision of multiple security personnel and the overall security at NYPL buildings across Manhattan, the Bronx, Queens and Staten Island. They will respond to emergencies, perform general security duties, document unusual incidents, and serve in relief of the Senior Director of Security.

They must work as a member of the Security team, act professionally, and demonstrate courtesy and respect to all.

We are looking for someone we can count on to:

Own:

• Strategic planning and direction of security operations within the research libraries

Teach:

• New security trainings and protocols to security staff to ensure the safety of patrons and staff

Learn:

• The structure and culture of the library and how to support the NYPL’s strategic mission

Improve:

• Performance of security supervisors and contract staff to ensure the security needs of the library are being met efficiently

Some expectations for this role are that within:

1 month
, this person will:

• Develop relationships with research library leadership and understand their security needs
• Learn the structure of the security department and develop an assessment protocol

3 months
, this person will:

• Use the information obtained by the assessment protocols and recommend changes to improve the efficiency of the security department

6 months and beyond
, this person will:

• Manage the implementation of new security protocols

Responsibilities

• Conduct surveys to determine the types of security related needs that will need to be addressed in security planning
• Consult with officials of area government and other institutions in order to determine and mitigate NYPL needs in the event of a natural disaster or other emergency. Partners with the NYPD, FDNY, OEM and other entities to facilitate response effort coordination
• Develop and administer emergency/security preparedness training courses that teach staff how to effectively respond to major emergencies and disasters
• Coordinate security response or crisis management activities such as ordering evacuations, opening public shelters, and implements special needs plans and programs for NYPL
• Assist the Senior Director of Security by partnering with internal and external officials to prepare and analyze damage assessments following disasters or emergencies
• Inspect all NYPL facilities and emergency management equipment such as mass communications equipment in order to determine their operational and functional capabilities in emergency situations
• Maintain current knowledge of federal, state and local regulations affecting emergency plans, and ensures that plans adhere to these regulations
• Manage and evaluate the performance of security staff
• Conduct thorough investigations related to library policy violations, patron safety incidents, and staff misconduct to ensure compliance and a safe community environment.

Required Education & Certifications

• Bachelor's Degree in Criminal Justice, Police Science, Security Management or related field required
• Valid driver's license with a good driving record

Required Experience

• 10+ years of leadership experience within the security, emergency management and training fields experience
• 5 - 7 years of experience directly supervising, training and scheduling staff

Required Skills

• Strong interpersonal, verbal and written communication skills
• Proficient with computer technology and softwares including Microsoft Office and Google Suite
• Ability to exercise caution and discretion; effective judgment and decision-making during emergency situations, and dealing professionally with the staff and public
• Strong working knowledge of the penal code and other NYC ordinances
• Commitment to providing excellent customer service to staff, patrons and external clients
• Promote a collaborative team environment rooted in mutual respect and clear communication to ensure seamless security operations
• Optimize security workflows and utilize modern technologies to deliver measurable safety outcomes
• Proficient with CCTV technology
• Ability to lead investigations

Managerial/Supervisory Responsibilities

• Team Leadership: Directly supervise a team of multiple Security Supervisors, providing clear guidance, accountability, and support during assigned shifts. Promote professionalism, courtesy, and vigilance at all times.
• Performance Oversight: Monitor staff attendance, punctuality, post compliance, and incident response. Provide feedback regularly and elevate performance issues or disciplinary concerns to senior…