FLSD​/Security Officer; Hotel - PM​/Overnight; Temporary

Job Description Summary

The Security Officer is responsible for the safety and security of all our guests, employees and visitors of the hotel. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state and federal regulations.

The Security Officer also performs hotel security functions, to include fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters.

• Deliver on the promise of Sonesta Service in all interactions with guests and clients.
• Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
• Perform normal hotel security functions to include fire prevention and safety checks.
• Investigate thefts, accidents, and other incidents which occur on the property.
• Prevent losses of company and guest’s property due to thefts, burglary, pilferage, and other criminal activity.
• Ensure a safe and tranquil environment for guests and employees.
• Assist guests and colleagues on all security and safety related enquiries.
• Resolve guest and employee complaints regarding safety and security matters.
• Conduct floor patrols during tour of duty, including checking of doors, windows, and securing facilities during non-operating hours.
• Monitor the activities of personnel on the premises to detect and counter thefts and other criminal activities.
• Complete associate forms and reports related to any accidents or issues within the premises of the hotel.
• Immediately report hotel deficiencies to appropriate departments for immediate repair.
• Perform other work related duties as assigned by Management.

• Regular and punctual attendance.
• Adhere to the property’s grooming standards.
• Stand and walk on a continuous basis, and run as warranted.
• Safely operate a motor vehicle during all hours and in all weather conditions.
• Understand and execute all safety and emergency procedures, (for example: fire, crowd control, inclement weather, and bomb threats).
• Understand and operate emergency equipment, (for example fire extinguishers, wheel chairs, respirators).
• Lifts, carries, and stores in overhead areas approximately 50 lbs.
• Lifts and moves an immobilized adult in an emergency situation.
• Bends, squats, kneels, climbs (including stairs and ladder), and reaches.
• Pushing and/or pulling approximately 75 lbs.
• Work in extreme temperature.
• Utilize communication equipment (for example: telephones, radios, and beepers).
• Communicate clearly and effectively with guests and other employees.
• Interact with guests and other employees in a courteous, empathetic, and discreet manner.
• Read and write effectively.
• Sustain direct contact with the public; establish a high degree of customer service, including smile, eye contact, positive personal presentation, etc., and high volume interaction with guests and staff.
• Work mornings, evenings, weekends, and holidays.

Hourly Compensation Range: $31.05 - $41.40. Pay rate outlined follows contract requirements.

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.