Security Guard

Summary:

Great Escape maintains the highest regard for the safety and well‑being of every guest and team member. As a security professional for the Great Escape, you will make every effort to provide a fun and safe environment for all. You'll be responsible for securing the resort premises by patrolling high‑visibility areas, monitoring surveillance equipment, inspecting buildings and access points, and responding to incidents.

This opportunity will allow you to gain valuable knowledge, experience, confidence, and customer service to advance your professional career.

• Interact with guests providing directions and assistance
• Protect employees, guests, and company property
• Enforce resort policies and procedures
• Control resort access, checking vehicle permits and scanning s for team members, vendors, and contractors
• Patrol and inspect assigned areas of the resort
• Keep unauthorized personnel out of restricted areas
• Greet and screen guests utilizing metal detection and other screening tools
• Rapidly respond to active alarms, medical calls, and other emergency situations
• Monitor all areas for safety hazards, including fire, theft, and vandalism
• Maintain ride queue lines, sending line jumpers to the back to ensure an efficient boarding process
• Write detailed reports of damage, maintain incident logs, and complete security records using a computer‑aided records management system
• Escort guests and team members as needed for assistance and protection
• Work closely with Public Safety partners and may be called upon to perform roles within those areas
• Work alongside law enforcement and other emergency service providers

• Ability to work in an environment as fast‑paced as our coasters
• Efficiently learn and operate various computer programs on PC and/or tablets
• Demonstrate a strong work ethic and commitment to safety
• Maintain confidentiality and integrity
• Strong attention to detail
• Cautious and reliable
• Remain calm in emergency situations

• Must be 18 years of age or older
• Possess or have the ability to obtain and maintain a New York State Security Guard License
• Able to lift, carry, and balance heavy loads
• Physical qualifications to stand and walk for extended periods of time; ability to stoop, bend, and reach throughout your shift
• Physical agility
• Ability to learn basic personal, protection, tactical skills
• Computer proficiency in Microsoft Office Word, Excel and Outlook
• Excellent verbal and written communication skills
• Able to work a flexible schedule, including nights, weekends, and holidays
• Successfully complete background pre‑screening

• Pay Rate: $17.00
• Paid training
• Advancement opportunities
• Overtime pay eligible after 40 hours
• Year‑round job opportunities
• Exclusive employee parties and events for you and your family