Security, Site Security

SUMMARY

Security is responsible for ensuring the safety and security of all clients, staff, visitors, and property around the facility. This position reports to the Operations Coordinator and the Shift Supervisor in their absence.

• Control access at the main entrance by screening all clients, visitors, utilizing the magnetometer and x‑ray machine to detect and prevent weapons from entering the building.
• Intervene to de‑escalate crisis situations and document all such situations and interventions performed.
• Respond to incidents.
• Complete logs, incident reports and all other required documentation.
• Make calls to the police, fire department and other first responders as directed.
• Perform administrative and receptionist duties at the operations desk.
• Monitor the video surveillance cameras and fire prevention detection of the alarm notification system.
• Ensure the safety and security of all personnel and equipment.
• Perform other duties as assigned.
• Provide coverage for the general welfare and safety of the shelter residents, staff, and volunteers.
• Provide crisis prevention and intervention as needed.
• Complete routine resident and facility checks to ensure residents are not at risk and the facility is free of potential hazards.
• Record incidents and residents’ grievances appropriately in the logbook and on the incident report.
• Conduct regular fire drills during day, evening, night, and weekend shifts, ensuring all staff and residents follow procedure.
• Interact with NYPD, EMS, NYFD and know when it is appropriate to make emergency calls.

• Must have NYS Security Guard License and current 8‑hour and 16‑hour annual Certificate.
• F02 Fire Guard License.

• Minimum two years’ experience working in a residential facility, preferably with dual‑diagnosed individuals, mental health and substance abuse issues, and some supervisory experience.
• Must have good interpersonal skills with the ability to communicate effectively both written and oral.
• Ability to handle and prevent crisis situations with minimal supervision.
• Must have some computer skills and be able to formulate incident reports.
• Ability to work with clientele that have special needs, aiding with respect and compassion.
• Help to foster and promote a positive and harmonious atmosphere at the shelter.
• Must be able to work flexible shifts, weekends, and overtime if necessary.