Security Officer II

The best thing about this role

Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.

Under the direction of the Network Director of Security and Transportation or the Manager of Security Operations, the Security Officer II performs a variety of security and safety related functions while involved in the safeguard of employees, patients, visitors and property as outlined in the Bassett Healthcare Network policy manuals.

• Must obtain minimum score of 230 or higher on the NYS Basic Course for Police/Security Officers with a B-27 target. Officer failing to meet the standard will be given remediation training and a second attempt at meeting the standard
• Qualifications with the duty firearm will be held annually, in accordance with NYS rules and regulations, and any additional firearms training required by the Network Director of Public Safety of Transportation
• Enforces procedural rules and regulations; ensures the personal safety of staff, visitors, patients, and property of BHN; maintains security and safety to assigned areas; maintains working knowledge of the locations of various departments, buildings, access routes, and admitting requirements
• Patrols assigned areas including all buildings within the main campus, the hospital, support areas, clinic, data center and storage facilities, parking lots, and affiliated properties within the Bassett Healthcare system. Checks for suspicious occurrences
• Operates and monitors security control panel alarms, surveillance cameras, and related security equipment to provide property, area, and visitor security
• Issues photo identifications for all new employees and replacement of old I.D. for existing staff; checks  of persons entering the facility; refuses to admit persons who cannot show proper authorization or cause for being admitted; provides information and directions; explains rules and regulations
• Opens and closes facility, ensuring that users have left the premises; reports security and general maintenance problems to the proper authorities; controls access to all locked areas, allowing access to authorized personnel only; conducts night watchman patrols and special patrols; maintains proper logs and activities as per policy
• Takes immediate action when codes or other emergencies arise on the campus
• Monitors, detains, restrains, and effectively manages disruptive or combatant patients
• Reviews all hospital policies and procedures at least once per year and provides feedback to the Security Manager or Corporate Support Services Director on needed or recommended changes to existing or new policies
• Responds to all pages received within 5 minutes of the page, responds to emergencies, all codes, and spills
• Contact the On Call grounds crew for snow removal at pre-designated times and amounts
• Coordinates and is in attendance at all helicopter take-off and landings as required by hospital policy and insurance carrier
• Enforces parking and policy procedural rules and regulations; ensures parking is provided for patients, visitors, and staff through effective enforcement of applicable policies
• Enforces parking rules and regulations; checks vehicles in patient and private parking lots for authorized parking sticker; issues parking violation warnings, tags, and requests towing as per policy
• Assigns designated parking areas for staff, issues BHN entity parking stickers, and maintains the parking database
• Assigns special parking permits and durations; contacts staff for notice of renewal as per policy
• Performs patrols of parking lots or maintains watch at designated parking areas for assistance and enforcement
• Assists patients, visitors, and staff when requested for lockouts, flat tires, jump‑starts, and other such situations; maintains quiet and order in all public places on the campus
• Responds to and investigates situations reported to the Security Office regarding theft, vandalism, damage to vehicles, drug diversions, and missing persons
• Completes necessary information and maintains a log of all incidents that occur during each shift
• Assists all law enforcement agencies when requested or required within the boundaries of hospital regulation, policies and procedures and HIPPA regulations; includes locating employees, various types of information, brief relief for guarding inpatient prisoners
• Reports all MVA’s to the Manager of Security and completes all necessary documentation, reports, descriptions, and photos to assist in the investigation by outside agencies including NYS Police, village P.D., and insurance agencies affiliated with the hospital
• Calls Village Police Department or other authorities if required; maintains liaison with local police agencies and assists in investigations as required and prepares reports on…