Residential Aide- Asylum

Location

Bronx, NY

Director of Operations & Security

$18.68 - $19.23 per hour (effectively $34,000 - $35,000 per year)

Non-Exempt

Full-time (35 hour per week)

We are seeking a dedicated Asylum Shelter Residential Aide to ensure the safety, security, and well-being of both asylum seekers and staff, as well asmaintaininga secure and welcoming environment in compliance with asylum seeker-specific policies and operational procedures.

• Diligentlymonitoringasylum seekers, living units, dormitories, and facility premises to ensure the safety and security of each resident.
• Adhering to asylum seeker-specific shelter policies while following staff policies and procedures.
• Conducting essential administrative tasks, includingmaintainingdetailed communication logs, documenting asylum seeker activities, behaviors, and engagement.
• Providing compassionateassistanceto asylum seekers, addressing questions, and promptly resolving any arising issues.
• Thoroughlyinspectingall items entering the facility to guarantee the safety of asylum seekers and staff.
• Monitoring video footage ofcommon areassuch as hallways, staircases, and lounges.
• Strictly adhering to safety, health, and fire hazard guidelines, organizational policies, and procedures, as well as the mission and values of the organization.
• Conducting regular hourly rounds of the facility.
• Promptly reporting any immediate safety hazards to appropriate supervisoryor maintenance personnel.
• Collaborating with security personnel to ensure the safety of both staff and asylum seekers in the program.
• Preparing living spaces for vacancies, including emptying, cleaning, and properly tagging asylum seekers' belongings when necessary.
• Accurately documenting all incident details, participants, actions taken, and outcomes.
• Demonstrating flexibility in scheduling, including the possibility of working evenings, weekends, and holidays as needed.

• Ability to walk, stand, kneel, crouch, and bend over.
• Ability to lift, reach, and handle objects weighing up to 25 pounds.
• Ability to sit at a desk and work on a computer for prolonged periods.
• Ability to travel to different locations within New York City, as needed.
• Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor. Ability to sit at a desk and work on a computer for prolonged periods.
• May be required to work on or during evenings, weekends, and holidays.

• NYS Security License preferred.
• F-02 Certificate of Fitness.
• CPR/Basic First Aid certification.
• Food handler certificate NYC/NYS.
• Ability toestablishand maintain professional boundaries when working with asylum seekers.
• Prior experience in a residential facility isadvantageous.
• Knowledge of HIPAA guidelines and standards.
• Exceptional written and verbal communication skills.
• Strong problem-solving and analytical abilities.
• Commitment to excellence andhigh standards.
• Demonstrated good judgment with the ability to maketimelyand sound decisions.
• Proficiency in assessing emergency situations and responding effectively.
• Bilingual (Spanish, French, Creole, or other languages) preferred.
• Must be able to read, speak, write, and understand English for administrative purposes.
• Must pass drug screening to be appointed.
• This position may besubject to a series of investigations beforeand after appointment.

• Comprehensive Health, Dental and Vision Benefits for full-time employees
• 403(b) Retirement Savings Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation
• Paid Time-off
• Vol Life Insurance and AD&D
• Term Life and AD&D insurance
• Long Term Disability
• Employee Assistance Program support (EAP)
• Commuter Benefits Program
• Aflac:
  Short-Term Disability, CA, Accident and Hospital
• Employee Discount Program

NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion,…