Community Technician - Vanderbilt

Community Technician

Full‑Time | 37.5 hours/week | 24/7 Program | Mandatory Overtime

At BRC, every shift matters. As a Community Technician, you are a consistent, trusted presence for individuals experiencing homelessness—often supporting people in moments of crisis, uncertainty, or transition.

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma‑informed and de‑escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

• Experience in trauma‑informed care, harm reduction, and crisis intervention.
• BRC‑sponsored certifications (CPR/First Aid, Narcan, Fire Safety Guard, etc.).
• Clear pathways to case management, senior roles, and leadership.
• Structured training, onboarding, and team support.
• Tuition assistance and professional development.

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

• Experience with homelessness, mental health, or substance use populations.
• Security Guard license, Food Handler Certificate, or similar certifications.
• Bilingual candidates encouraged to apply.

• Full‑time, 37.5 hours/week.
• Morning, evening, and overnight shifts available.
• Mandatory overtime required.

• Health and dental insurance starting Day One.
• 3+ weeks vacation, 12 holidays, plus sick and personal time.
• 403(b) retirement plan with employer match.
• Tuition assistance and paid training opportunities.
• Flexible Spending Accounts (healthcare, transit, childcare).
• A mission‑driven team committed to staff wellbeing.