Shift supervisor, Security

Job Details

Job Location:

Brooklyn – 12055 – Brooklyn, NY 11201
Position Type:
Full Time
Salary Range: $24.00 – $24.95 hourly

Job Shift: Any
Job Category:
Field

• Supervise and coordinate the activities of security officers during assigned shifts.
• Conduct regular patrols, inspections, and audits of the site to ensure compliance with safety and security standards.
• Maintain accurate logs, incident reports, and documentation.
• Ensure all officers are properly trained, equipped, and briefed on daily responsibilities.
• Provide immediate response to incidents, emergencies, and alarms.
• Enforce company policies, client procedures, and applicable regulations.
• Address performance issues, provide coaching, and escalate concerns when necessary.
• Serve as a liaison between site management, clients, and security personnel.
• Assist with the onboarding and field training for new officers.
• Investigate incidents and prepare detailed reports.
• Support continuous improvement and maintain high standards of professionalism and customer service.

• Indoor and outdoor settings
• Managing shift‑based schedule, including nights, weekends, and holidays
• May involve exposure to varying weather conditions and extended periods of standing, walking and driving

• High school diploma or equivalent required; security or criminal justice education preferred.
• Minimum 2–4 years of security experience, with at least 2 years in a supervisory role.
• Valid security license/guard card (as required by state law).
• Valid Driver's License with no discrepancies.
• Strong communication, leadership, and problem‑solving skills.
• Ability to write clear and accurate reports.
• Must be able to stand, walk, and perform patrol duties as required.
• Ability to handle stressful situations calmly and professionally.

• Leadership and team direction
• Conflict resolution
• Attention to detail
• Emergency response
• Customer service awareness
• Time management
• Knowledge of security procedures and access control systems