Senior Regional Manager, Asset Protection

Equinox Group is a high-growth collective of the world’s most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands—Soul Cycle and Equinox Hotels—are recognized for inspiring and motivating members and employees to maximize life across the United States, London, Toronto, and Vancouver.

Based in NYC, the Senior Regional Asset Protection Manager will lead and oversee all Asset Protection functions for the Central Region, comprising 32 locations across Toronto, Michigan, Chicago, Florida, Texas, Washington D.C., London, and other assigned clubs, with multiple new openings planned for 2026 and beyond. This role also manages physical security and incident response for three NYC corporate offices. The Manager will partner closely with Club Operations leaders and with our legal and risk management departments, travel regularly throughout the region, and serve as a key contributor to Equinox’s broader asset protection and risk mitigation strategies.

• Contribute to the development and execution of asset protection objectives and strategic initiatives designed to protect members, employees, and brand reputation.
• Identify and mitigate financial loss and risk exposures, including theft, fraud, liability claims, litigation, and complimentary membership abuse.
• Conduct and ensure timely completion of club compliance audits to identify operational exposures and monitor adherence to company policies and procedures.
• Produce monthly, quarterly, semi-annual, and annual reports with trend analysis on asset protection KPIs to inform leadership decision-making.
• Design and deliver proactive incident-reduction and workplace violence prevention training programs across all clubs in the region.
• Benchmark region’s performance and present findings to VP, Asset Protection.

• Review, advise on, and manage physical security standards to ensure the safety and security of members, employees, and corporate assets.
• Manage all CCTV system access, service requests, maintenance, and troubleshooting for assigned clubs and corporate offices.
• Review design and construction plans for new clubs and renovations, providing recommendations for physical security equipment and layout enhancements.
• Provide training and support on the proper operation of CCTV, Access Control, and other security equipment.
• Manage third-party security vendor orders and service delivery across all fixed sites and on an as‑needed basis throughout the region.
• Evaluate and recommend emerging security technologies—including AI-powered CCTV analytics, access control platforms, and visitor management software—to continuously strengthen the Asset Protection technology stack.

• Lead comprehensive internal and external investigations, including subject and witness interviews, evidence collection, and case documentation.
• Review and respond to loss incident reports encompassing locker room theft, shoplifting, inappropriate conduct, threats and workplace violence, cash shortages, vandalism, robbery, burglary, employee theft or fraud, and other asset loss events.
• Create, manage, and routinely review exception reports to identify potential fraud and other losses within club operations.
• Partner with the Legal department on investigations, incident responses, and evidence preservation.
• Partner with and serve as liaison to law enforcement and local authorities.
• Support emergency evacuation planning and other safety incident response for regional clubs.
• Develop and maintain investigation tracking and resolution metrics to identify systemic risk patterns and drive continuous improvement.

• Drive the Asset Protection education and awareness program to enhance employee knowledge, strengthen a culture of safety, and deliver a secure environment for members.
• Lead new club opening Asset Protection assessments and training for all openings in the assigned market.
• Develop role-specific Asset Protection…