Community Technician - Palace
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-27
Listing for:
Bowery Residents' Committee
Full Time
position Listed on 2026-07-27
Job specializations:
-
Security
Job Description & How to Apply Below
Location: New York
Community Technician
Full-Time | 37.5 hours/week | 24/7 Program | Mandatory Overtime
Make a Difference Every Shift
At BRC, every shift matters. As a Community Technician, you’re a consistent, trusted presence for individuals experiencing homelessness—often supporting people in moments of crisis, uncertainty, or transition.
What You’ll Do- Maintain a safe, orderly residential environment through active monitoring and rounds
- Engage residents using trauma-informed and de-escalation techniques
- Respond to conflicts, safety concerns, and crises professionally
- Screen residents and visitors while maintaining dignity and security
- Provide emergency support (First Aid/CPR, Narcan – training provided)
- Complete documentation (logbooks, incident reports, progress notes)
- Support fire safety procedures, inspections, and compliance
- Assist with meals, escorts, inventory, and facility upkeep
- Experience in trauma-informed care, harm reduction, and crisis intervention
- BRC-sponsored certifications (CPR/First Aid, Narcan, Fire Safety Guard, etc.)
- Clear pathways to case management, senior roles, and leadership
- Structured training, onboarding, and team support
- Tuition assistance and professional development
- High School diploma or GED required
- Strong communication skills and basic computer proficiency
- Ability to remain calm under pressure and maintain professional boundaries
- Willingness to obtain required certifications
- Experience with homelessness, mental health, or substance use populations
- Security Guard license, Food Handler Certificate, or similar certifications
- Bilingual candidates encouraged to apply
- Full-time, 37.5 hours/week
- Morning, evening, and overnight shifts available
- Mandatory overtime required
- Health and dental insurance starting Day One
- 3+ weeks vacation, 12 holidays, plus sick and personal time
- 403(b) retirement plan with employer match
- Tuition assistance and paid training opportunities
- Flexible Spending Accounts (healthcare, transit, childcare)
- A mission-driven team committed to staff wellbeing
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