Surveillance Operator I Job New York New York USA,Security

Location: New York

Responsibilities

Monitor guest and team member activities through CCTV and direct observation.
Detect, investigate, and document suspicious activities, policy violations, criminal activity, and regulatory concerns.
Capture, preserve and maintain video evidence for investigations, compliance reviews, and risk management purposes.
Monitor and respond to surveillance alarms and security notifications.
Review video footage to resolve guest disputes, support investigations, and assist operational departments.
Prepare detailed daily reports, incident logs, and investigative documentation.
Conduct surveillance audits of gaming operations, count rooms, slot operations, food and beverage outlets, cage operations, and security procedures.
Ensure surveillance equipment is functioning properly and report technical issues promptly.
Maintain strict confidentiality regarding all company, guest, and team member matters.
Assist management, regulatory agencies, and law enforcement when requested.
Participate in court proceedings related to gaming investigations when necessary.
Perform other duties as assigned.

Requirements

Must be at least 21 years of age.
High School Diploma, GED, or equivalent experience.
Ability to obtain and maintain a Nebraska Gaming License.
Strong computer proficiency and ability to learn surveillance software systems.
Excellent attention to detail, organization, and observation skills.
Strong written and verbal communication abilities.
Ability to perform basic mathematical calculations and prepare accurate reports.
One (1) year of casino gaming experience preferred.
Knowledge of table games, casino operations, gaming regulations, payouts, and odds preferred.
Experience using CCTV, surveillance software, or investigative systems preferred.

Certifications & Qualifications

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