Global Response & Intelligence Officer

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service.

We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, Dream Works Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood.

NBCUniversal is a subsidiary of Comcast Corporation. Visit  for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The NBCUniversal Global Response and Intelligence Center (GRIC), located at NBCUniversal headquarters at 30 Rockefeller Center, New York, NY, is a 24x7 incident response center, managing and coordinating crisis response on behalf of NBCUniversal assets worldwide.

The Global Response & Intelligence Officer will assume primary responsibility for monitoring internal and external crisis events with potential impact to NBCUniversal executives, staff, talent, business, reputation, and/or facilities. As a member of the Global Security Operations team, the Officer will report directly to the GRIC Director. S/he will collate and update risk relevant data to form ongoing risk assessments and to support decision-making by the GRIC VP in a crisis.

S/he will assist with event/incident communications; ensuring relevant events are escalated and responded to in an effective and timely manner. During an incident, the Officer will be expected to collaborate NBCUniversal stakeholders to collect detailed and accurate information to provide accurate updates to the Global Security Operations team. Incidents may include a wide range of issues, including natural disaster, extreme weather, demonstrations, terrorism, crime, imminent threat and kidnapping.

• Assume primary responsibility for monitoring and assessing potential impact of local and global events/incidents via all source collection efforts.
• Provide routine communications on issues that affect NBCUniversal global operations and/or its talent, such as threat reports, worldwide incident alerts, natural disasters, and other topical threats.
• Ensure events that could potentially impact NBCUniversal are escalated to the GRIC Director and relevant stakeholders in a timely manner.
• Assist in analyzing the impact of events or threats to NBCUniversal and its talent through collaboration with other business units, such as News, Productions and Sports.
• Provide situational updates to Senior Crisis Management Teams during incident/crisis.
• Produce accurate communications in time sensitive situations.
• Utilize Crisis Management tools, such as mass notification, travel locator and mapping, CCTV and crisis alerting tools.
• Monitor the movements of NBCUniversal and talent vehicles and personnel as necessary via GPS tracking systems.
• Conduct social media analysis for crisis events.

• Bachelor’s degree from an accredited college or university with a concentration in a relevant course of study or an equivalent combination of education and experience
• 2+ years of experience with 1 year of satisfactory full-time professional experience in a command center or intelligence fusion center environment in one or a combination of the following: federal government such as Department of Homeland Security, emergency management, fire or police services, public safety, public health, public administration, urban planning, engineering, military service or another specialized area related to public or private command center operations.
• Proficiency with standard office computer and web applications (Outlook, Internet Explorer, Word, Excel, PowerPoint)

• Must be willing to work on site at 30 Rockefeller Plaza, New York, NY
• Must be willing to work on a shift schedule (including weekends, holidays and non-business hours) and have flexible availability. This includes the ability to work an extended schedule during crisis periods and remain on duty until properly relieved

• Experience utilizing OSINT…