GSOC Coordinator

Job TitleGSOC Coordinator Job Description About The Position | Major Goals and Objectives and Location Requirements:

People Inc. is seeking an experienced GSOC Coordinator to serve as a trusted operational resource within the Global Security Operations Center. This position performs the full range of GSOC operator duties while also supporting advanced enterprise security work involving intelligence, investigations, travel security, executive protection, and crisis management.

Reporting to the Manager, GSOC & Intelligence, the Coordinator operates security systems, manages incidents and communications, conducts research and assessments, and supports sensitive security matters requiring sound judgment, discretion, strong writing, and independent decision‑making.

In-office Expectations:
This position is a fully in-office role due to the nature of the work being done.

The Security team at People Inc. is responsible for ensuring the safety and security of employees, facilities, and assets across all office site locations. The team partners closely with contracted security staff, reception, facilities, event teams, and law enforcement agencies to deliver a consistent and resilient security program.

• Operate the GSOC and continuously monitor alarms, CCTV, access control, life-safety systems, and other enterprise security technologies.
• Receive, assess, document, and coordinate the response to security incidents, emergencies, system alerts, and requests for assistance.
• Dispatch security personnel, maintain communications with field operations, and ensure timely escalation to Security Management and appropriate business partners.
• Prepare and distribute mass notifications, emergency communications, incident updates, and other enterprise security messages when authorized.
• Support access-control administration, video review, incident documentation, daily logs, shift turnover, and security-system troubleshooting.

• Conduct open-source intelligence research, social media monitoring, threat-actor research, and other authorized intelligence collection in support of active security matters.
• Assist with threat assessments, workplace violence concerns, criminal and administrative investigations, background research, and investigative case support.
• Support executive and brand threat monitoring by identifying, documenting, and escalating information that may indicate risk to employees, executives, offices, events, or company operations.
• Produce clear, accurate, and timely incident reports, intelligence summaries, investigative memoranda, and executive-ready briefing materials.

• Monitor employee and executive travel, assess destination and geopolitical risk, and support traveler accountability during incidents or emergencies.
• Provide operational and intelligence support for executive travel, protective operations, corporate events, and other elevated-risk activities.
• Monitor global incidents, severe weather, civil unrest, geopolitical developments, and other events that could affect company personnel or operations.
• Support crisis activations through situational awareness, communications, incident tracking, escalation, and preparation of situation reports.

• Work closely with Security Operations personnel to coordinate field response, information sharing, and operational support during incidents and special events.
• Support the Manager, GSOC & Intelligence with program documentation, procedures, audits, metrics, training materials, and special projects.
• Handle sensitive company, employee, investigative, and executive information with discretion and in accordance with established protocols.
• Maintain a professional, service-oriented approach when assisting employees, executives, visitors, law enforcement, vendors, and business partners.

Bachelor's degree in criminal justice, intelligence studies, security management, emergency…