Seasonal Loss Prevention Visual Security Officer

The Seasonal Visual Security Officer primary responsibility is to deter theft, communicate suspicious activity to the Loss Prevention Department,maintaina safe business environment, and provide strong customer service. The Visual Security Officer is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store. Performs other duties as assigned.

Successfully complete all Loss Prevention training requirements including andmaintainingpersonal certifications as required by law.

Provide an exceptional customer experience by ensuring the customer is always the# 1priority.

Acknowledge Customers in a friendly and helpful manner upon Customer's entry/exit into/out the store.

Monitor high shortage areas including receiving as needed; may perform audit functions.

Use two-way communication devices tomaintaincontact with

Store

Loss Prevention Team to ensure store safety.

Prepare prompt and complete reportsrelativeto alltheftincidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Loss Prevention Manager.

Have knowledge of andmaintainstrict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence.

Regular, dependable attendance and punctuality.

To perform this job successfully, the candidate must be able to perform each essential dutyabove atthe highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

High School Diploma or equivalent required

Must own or be able to obtain a NYS Security license

Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.

Resourceful self-starter,works well independently as well as part of a team, andis abletoadapt quickly to changing priorities.

Ability toworka flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Position requires prolonged periods of standing/walking around store or entrances.

May occasionally involve reaching above eye level, stooping, kneeling, or crouching.

Must be able toassistin the apprehension of shoplifters.

Ability to sustain long periodsof time enclosed in surveillance areas.

Frequently lift/move up to 30lbs.