Fire Alarm Technician

Job Overview

Inspect, service, troubleshoot, program, and perform maintenance on fire alarm systems in accordance with federal, state, and local requirements. This position reports to the Fire Alarm Manager or their designated Agent and is responsible for providing inspections and service on a variety of fire alarm system devices in a professional and timely manner. The Technician will be expected to meet weekly service and productivity goals, obtain local city listing agents, maintain a clean and well‑organized vehicle, and ensure a safe environment for themselves, co‑workers, and customers.

When you join Impact Fire you will receive:

• Competitive compensation
• Pay is on a weekly cycle, every Friday
• Competitive benefits, including healthcare, dental, vision, life insurance, paid time off, and holidays
• Company‑paid short‑ and long‑term disability
• Immediate vesting in our 401(k) company match
• Full‑time employees participate in our Shared Ownership Program, which offers a monetary bonus aligned to the company’s long‑term success
• Exceptional guidance and support from our managers
• Collaborative culture and environment
• Robust training opportunities with company reimbursement upon achieving required licensing
• Apprenticeship programs for fire sprinkler, fire alarm, and inspection positions
• Opportunity to work alongside some of the best talent in the fire protection industry

• Manage their time to complete the maximum number of service, inspection, and installation calls while maintaining a high level of quality.
• Learn applicable fire protection codes and obtain applicable state licensing.
• Work in a safe manner as outlined by company safety procedures, including driving, personal protective equipment, and lockout/tag‑out policies.
• Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.

• Prior fire alarm inspection and service experience is required.
• Ability to learn applicable installation, inspection, and servicing codes.
• Excellent communication and customer service skills.
• Possess a valid driver’s license and a driving record that meets company requirements.

• Applicable experience either in the fire protection industry or the commercial customer service business in some capacity.
• Ability to provide services across multiple product lines.

Successful completion of a drug test and pre‑employment background screening is required. MVR checks are required for all driving positions.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.