Service Technician

Job Title

Service Technician

$30.00 - $35.00 per hour, depending on qualifications and experience. This is a full-time, hourly position.

Monday – Friday 7:30 AM – 4:30 PM

• Ithaca, NY
• Horseheads, NY
• Watkins Glen, NY
• Binghamton, NY
• Corning, NY
• Erie, PA
• Elmhurst, IL
• Livonia, MI
• Indianapolis, IN
• Hamilton, OH
• Toledo, OH

The Field Service Technician for Ingersoll Rand’s Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment and reference operations and parts manuals for all equipment.

In addition to performing preventative maintenance on Ingersoll Rand compressed air equipment, we require technicians to interact with customers to address existing and unanticipated equipment concerns, collaborate with the Service Coordinator on ordering parts and supplies, and assist and train apprentices and Field Service Technicians.

• Effectively communicate verbally and in writing with customers and co-workers.
• Provide technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems, including hands‑on work to assure equipment operates to customer requirements with limited guidance.
• Increase customer awareness of how Ingersoll Rand products, services, and solutions—such as Preventative Maintenance, Diagnostics, Audits, and Leak Detection—can benefit their operations.

• 2+ years of experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months with no major traffic violations (e.g., DUI in the previous 5 years, hit‑and‑run, license suspension).
• Must be on‑call as required; on‑call weeks may occur every 4 weeks or more and involve 24/7 availability for 1‑week durations.
• Position is highly physical; requires walking, stooping, kneeling, and lifting/moving weight limits per safety policy.
• High school diploma or equivalent.

• Able to read wiring schematics and diagrams for all equipment.
• Experience with advanced network system installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic air quality system knowledge (compressor/dryer – air treatment).
• Operational knowledge of Microsoft Office and other basic computer usage; proficiency with handheld computers (e.g., smartphone, iPad) and network basics.
• Maintain proper business travel practices in a cost‑efficient manner.

• Industrial air compressor maintenance and knowledge.
• EPA certification.
• Veterans or active‑duty military encouraged to apply.

• Service Technicians will travel daily in a 3‑hour radius within the service area.
• A company vehicle and fuel card will be provided.

Starting pay will range between $25.00 and $35.00 per hour, depending on qualifications and experience. This is a full‑time, hourly position.

Ingersoll Rand offers a comprehensive benefits package that includes health care options (medical and prescription plans, dental and vision coverage, wellness programs), life insurance, a robust 401(k) plan, paid time off, and an employee stock grant. Our benefits support your health and well‑being both at work and beyond.

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

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