Refreshment Service Technician

Pay: $25 - $26. Pay varies by location.

Location:

Liverpool, New York

As a Refreshment Service Technician, you’ll represent American Food & Vending at client locations, driving a company van to service, repair, and maintain vending machines and beverage dispensers. You’ll troubleshoot mechanical and electronic issues, perform routine maintenance, and deliver outstanding customer service.

• Operate company vehicles to visit client locations for the repair, maintenance, and installation of vending machines and beverage dispensers for water and coffee.
• Respond promptly to service calls, troubleshoot issues efficiently, and communicate effectively with customers to ensure satisfaction.
• Install, maintain, and repair a variety of vending, beverage, coffee, water, and micro market equipment.
• Conduct systematic inspections of motors, keypads, cooling systems, electrical wiring, and water connections to ensure peak equipment performance.
• Diagnose and resolve mechanical, electrical, and software malfunctions using diagnostic tools and technical manuals.
• Perform scheduled preventative maintenance, including cleaning, lubricating, and calibrating machine components such as pressure gauges and thermostats.
• Maintain cleanliness, sanitation, and presentation standards for all machines and surrounding service areas.
• Manage parts inventory, place orders for necessary repair components, and maintain accurate service documentation and maintenance logs.
• Ensure all installations and repairs comply with applicable plumbing, electrical, and health and safety regulations.
• Safely transport equipment to and from repair facilities as needed.
• Maintain company vehicles and tools in clean, organized, and working condition.
• Collaborate closely with route drivers, fellow technicians, and customer service teams to deliver exceptional client support.
• Perform additional duties as assigned by management.

• Technical or associate-level training in electronics, mechanics, or related field preferred.
• 2–3 years of experience in equipment maintenance, vending, kiosk, POS, or similar technical repair roles.
• Strong mechanical and electrical troubleshooting skills with knowledge of automated systems, microprocessors, and schematics.
• Proficient with diagnostic tools, handheld devices, and basic service software.
• Excellent problem‑solving, time management, and customer service abilities.
• Able to lift 30 lbs., bend, kneel, climb, and work in varied environments.
• Valid driver’s license and clean driving record required.

• Weekly pay
• 401K with company match
• Delicious employee meal and beverage during your shift
• Employee Referral Bonus Program
• Employee Assistance Program
• Some positions may include flexible hours and shifts
• Eligible employees offered Medical, Prescription, Dental, and Vision Plans
• Uniforms and Safety Shoes provided
• Learning and advancement opportunities

American Food & Vending is an Equal Opportunity Employer.