Commercial HVAC Controls Journeyman Service Technician - Union

About the Position

As a Controls Technician, you will play a key role in supporting Carrier’s service operations by maintaining, troubleshooting, and commissioning DDC control systems integrated with HVAC equipment.

We are seeking a motivated, detail‑oriented technician who is committed to delivering excellent service and strong customer support. This position provides a foundational entry point into the controls field, where you will build your technical expertise through hands‑on work with control systems, software, and field devices.

You'll begin by performing routine troubleshooting and service tasks, with assignments increasing in complexity as you develop your skills.

This is a role for someone who thrives on challenges, not someone who wants to be stuck behind a desk. You’ll be out in the field, solving problems others can’t, with access to world‑class training, cutting‑edge tools, and an environment that fosters continuous learning.

Being great at this job means combining deep technical knowledge with top‑notch communication and customer service skills. That’s the Carrier way.

• Maintain and repair DDC control systems applied to HVAC systems.
• Install, calibrate, test, troubleshoot, and verify communication between controllers.
• Maintain electronic components installed in the field and Carrier software and graphics.
• Upload software or software upgrades to frontend PCs as required to keep the system updated.
• Provide basic customer training on operating and navigating the Carrier Building Automation System.
• Work under limited supervision for routine service situations.
• Interact with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.

• Adhere to all CCS and customer safety standards; promote safety awareness on work sites.
• Communicate with customers upon arrival and before leaving the facility; ensure high levels of customer satisfaction; meet regularly with customer representatives to become familiar with the operation of the customer facility; keep customers informed of the nature of service performed.
• Communicate outstanding issues and recommend system enhancements, upgrades, and/or repairs; identify additional opportunities to solve issues; work with the service account manager to engineer and estimate solutions.
• Perform system maintenance in accordance with established service practices; maintain feedback of equipment scheduling and modifications needed to the service account manager.
• Commission, start‑up, and test control systems; ensure specified sequences of operation are met and perform accordingly to customer and industry standards.

• High School Diploma or GED.
• 2+ years of experience in HVAC controls.
• 5+ years of experience in Commercial HVAC.
• Valid and current Driver’s License; insurable by the company’s insurance carrier.
• Willingness to participate in rotating on‑call schedule.
• Ability to stand, crawl, sit, squat, and climb a ladder for extended periods; ability to lift equipment 8 ft above grade.
• Ability to push/pull/lift 50 lb.

• Excellent communication skills, both written and verbal.
• Experience using Salesforce and Service Max.
• Experience with Carrier controls, CCN, IVU, and controls upgrades.

• Opportunity for 401(k).
• Paid travel time after the first hour and an on‑call schedule for better work‑life balance (rotations every 7‑8 weeks in most locations).
• Company‑provided vehicle with gas cards.
• All necessary tools provided.
• Key safety and PPE benefits include:
  • Steel‑toed boots, Carrier‑branded uniforms with FR protection, HVAC gloves, hard hats, and face shields.
  • Standard safety goggles; option for prescription eyewear if needed.
  • Fall protection where required; respirators and earplugs as needed.
• Autonomy to execute, backed by the camaraderie, continuous support, and resources of a dedicated team within a large, world‑renowned company.

Benefits are provided under applicable union agreements—including medical insurance, retirement, tuition reimbursement, vacation, holidays, and other time off. Benefits and eligibility vary by agreement.

The hourly rate for this position is between $38.00–$76.00 per hour. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Applications will be accepted for at least 3 days from Job Posting Date.
Job Posting Date: 6/25/26

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.