Field Technician - Southern​/State

Position: Field Technician - Southern / Central New York State
Location: New York

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.

That's how we're UNSTOPPABLE for our employees!

Are you ready to join the Un-carrier movement?

T-Mobile is seeking a motivated and skilled Field Technician to support our Engineering & Operations team across Southern / Central New York State. This role covers the Southern part of the Central New York State Region including Broome, Tioga, Delaware, Schoharie, Chenango, and Otsego Counties. Possibly other surrounding areas as well as communities such as Owego, Delhi, Norwich, Binghamton, and surrounding areas.

This position is ideal for a well-rounded technician who thrives in a hands-on environment, enjoys working independently, and is comfortable supporting a wide range of network sites. You will play a key role in maintaining network performance, resolving issues, and supporting ongoing improvements across the market.

We foster a collaborative, agile culture that encourages innovation and teamwork-living the Un-carrier approach every day.

Role Overview

The Field Technician serves as a technical contributor within and occasionally beyond their immediate team. This role supports both operational and project-based work, requiring a solid understanding of radio access networks (RAN), backhaul, signaling, disaster recovery, data services, and location-based services.

The position also requires foundational knowledge of network design, capacity planning, and power systems (AC/DC), along with the ability to apply that knowledge in real-world field scenarios.

Main Responsibilities

• Technical Support: Troubleshoot network performance issues, support outage resolution, and identify opportunities for operational improvement
• Project Support: Execute and support key projects, ensuring accurate tracking, reporting, and communication
• Operations: Recommend process improvements and assist in developing documentation, job aids, and procedures
• Continuous Learning: Stay current with evolving technologies, systems, and company standards

Education & Experience

• Bachelor's degree OR equivalent relevant field experience. Candidates with strong technical or field experience are encouraged to apply-no degree required.
  • Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
• 2-4 years of experience in field operations, maintenance, or related technical roles
• 2-4 years of experience in wireless telecommunications or a related field

Knowledge, Skills & Abilities

• Basic knowledge of electronics and telecommunications systems (RF, fiber, microwave, power systems)
• Experience with Ericsson and/or Nokia RAN equipment preferred
• Strong troubleshooting and problem-solving skills
• Attention to detail and ability to manage multiple priorities
• Proficiency with Microsoft Office and standard computer applications
• Strong communication skills (verbal and written)
• Ability to work independently and as part of a team
• Flexible schedule, including nights, weekends, holidays, and on-call rotation
• Ability to lift 50-70 pounds and work outdoors in varying weather conditions

Licenses and

Certifications:

• At least 21 years of age to operate a company assigned vehicle
• Legally authorized to work in the United States

Travel:

• Travel Required (Yes/No):
  Yes

DOT Regulated:

• DOT Regulated Position (Yes/No):
  Yes
• Safety Sensitive Position (Yes/No):
  No

*** This base pay range is the National Base Pay Range for this role - please click on the link in the 2nd paragraph below to find the range for the location(s) listed.**
* Base Pay Range: $27.16 - $48.99

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

To find the pay range for this role based on hiring location, .

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision…