Construction Scheduler

Yellowstone Local is proud to represent Bell Mechanical, a Hickory company and an industry leader in high-end residential HVAC.

If you know how to keep crews moving, customers informed, and a packed HVAC schedule under control when priorities shift, this is the role where your operational skills will make an impact.

• Pay: $50,000 to $75,000 base salary

• Performance Bonus:
  Monthly bonus tied to on-time scheduling and completed jobs

• Benefits: Medical, dental, and vision insurance through United Healthcare

• Retirement: 401(k) with company match

• Paid Time Off:
  Paid vacation, sick time, and holidays

• Training:
  Paid training, weekly classes at an in-house training center, and company-sponsored certifications

• Career Growth:
  Visibility across multiple HVAC brands through Hickory's centralized services team, with opportunities to advance into operations leadership

• Work Environment:
  Full-time, on-site position in Mahopac, New York

• Employees Come First:
  Join a values-led culture built around putting employees first, treating people with respect, delighting customers, raising the bar, and getting results.

• Build Something Bigger:
  Be part of a team working to become a leading clean heat installation and service company in the Northeast.

• Established HVAC Reputation: Bell Mechanical has decades of experience serving high-end residential HVAC customers throughout Westchester, Putnam, and Fairfield Counties.

• Your Work Matters:
  Scheduling and dispatch directly affect technician productivity, installation efficiency, customer satisfaction, and completed jobs.

• Take Ownership:
  This isn't a role for simply filling calendar slots. You'll have responsibility for keeping installation scheduling, service dispatch, crews, equipment, and customers aligned.

• Advisor Culture:
  You'll be expected to communicate clearly, solve problems, and build trust with customers, technicians, installers, and managers.

• Work on-site in Mahopac, New York, as the operational connection between sales, HVAC installation crews, service technicians, managers, and homeowners.

• Build and manage the HVAC installation schedule, assigning crews to sold jobs, balancing workloads, and sequencing multi-day installations efficiently.

• Manage the service dispatch board, prioritizing demand service calls, preventive maintenance visits, and callbacks while dispatching HVAC technicians as conditions change.

• Confirm appointments with homeowners, including arrival windows, site preparation requirements, and what they can expect from the installation or service visit.

• Coordinate HVAC equipment deliveries, permits, materials, and job readiness with warehouse and installation managers.

• Respond quickly to scheduling disruptions, including weather, parts delays, crew availability, and other operational changes.

• Reschedule jobs when necessary and communicate updates promptly to affected customers, technicians, installation crews, and managers.

• Maintain accurate information in CRM, scheduling, and dispatch software, including job statuses, technician and crew assignments, customer notes, and scheduling updates.

• Communicate daily with sales, installation managers, and service managers to keep office and field teams aligned.

• Track scheduling and dispatch KPIs, including on-time starts, technician utilization, and completed jobs per week.

• Support and improve scheduling, dispatch, and project coordination best practices.

• Perform other duties as assigned.

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 3 to 5+ years of experience in scheduling, dispatching, project coordination, construction scheduling, or a related operations role

• HVAC, plumbing, electrical, construction, or skilled trades scheduling and dispatch experience strongly preferred

• Ability to coordinate multiple crews, active jobs, service calls, installation projects, and changing priorities in a fast-paced environment

• Strong verbal and written communication skills for working with homeowners, field technicians, installers, sales teams, and management

• Strong computer skills and the…