Field Service Technician

Field Service Technician

This is a hands-on position that requires technical problem-solving, excellent communication, and the ability to work both independently and as part of a team.

• Travel to customer location in Ticonderoga, NY to perform service work.
• Provide accurate and timely documentation, including daily service call reports and weekly tracking reports.
• Manage chemical inventory, fill totes, or collaborate with the customer to direct tote filling.
• Conduct lab testing such as solids/water clarification, plate testing, and wet end charge testing (training will be provided).
• Troubleshoot processes, perform simple pump drawdowns, and evaluate program performance (training will be provided).
• Communicate daily with the customer in person to address any requests and provide a weekly PSR.
• Build strong relationships with customers on the paper making side of operations.

• Mechanical aptitude for simple pump repair.
• Basic understanding of chemistry and paper making operations.
• Strong organizational and time management skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Excellent communication and interpersonal skills.
• Self-motivated and able to work independently.

• High school diploma or GED.
• 0-2 years of experience.
• Valid driver's license and an acceptable Motor Vehicle Record.

This is a six-month contract position with the possibility of full-time employment for a great candidate. You will have the opportunity to work in a dynamic environment, with hands-on training and potential for growth.

This position is based at a client site, specifically a paper mill, with working hours from 8 am to 4 pm, Monday through Friday. The first 30 days include shadowing a current full-time representative and on-the-job training. The dress code is jeans or khakis paired with a polo or button-up shirt.

This is a Contract position based out of Ticonderoga, NY.

The pay range for this position is $25.02 - $25.02/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Ticonderoga,NY.

This position is anticipated to close on Sep 24, 2026.