AV​/Overhead Paging Systems Service Technician

Join a Family That’s Built to Last — and Grow.

Mason Technologies has been a trusted leader in the low voltage industry for over 23 years and will continue to be for the next 150. If you're looking to join one of the most progressive and rapidly growing companies in the field, you're in the right place. With multi-year contracts and an ever-expanding portfolio of major projects, Mason offers unmatched stability and career potential.

Tired of feeling stagnant in your current role? At Mason, we value experience, reward talent, and invest in our people. As we enter a new phase of unprecedented growth, we're seeking highly skilled AV service technicians to grow with us.

Please Note: All applicants must have a reliable vehicle and possess a valid SST card (Site Safety Training) at the time of application. You will be required to upload a clear photo of your SST card along with your resume to be considered.

We believe in investing in our people and providing a comprehensive benefits package that supports you both on and off the job.

• 401(k) with Company Matching
• Paid Time Off (PTO) including holidays, vacation, sick, and personal time
• Union Affiliation
• Unlimited Opportunities for Growth and Career Advancement
• Competitive Compensation
• Ongoing Training and Professional Development

Mason Technologies is seeking an experienced AV / Overhead Paging Systems Service Technician to join our growing service team. This position is ideal for a technician with a strong background in commercial audio, overhead paging, intercom, and voice communication systems , particularly in hospitals, healthcare facilities, schools, commercial buildings, and other large institutional environments .

The primary focus of this position is service, troubleshooting, repair, and maintenance of existing overhead paging and commercial audio systems . The ideal candidate will be comfortable responding to service calls, diagnosing system issues, tracing and testing cabling, troubleshooting amplifiers and controllers, repairing or replacing speakers and field devices, and identifying the source of audio or paging failures.

Experience with
Valcom, Rauland, Dukane, Bogen, AtlasIED, Algo, and other commercial paging and audio manufacturers is highly valued. This is a hands-on field service position . Candidates should be able to independently troubleshoot both the physical wiring and electronic equipment that make up a paging system. Experience servicing hospital or healthcare paging systems is strongly preferred.

• Respond to service calls involving overhead paging, commercial audio, intercom, and voice communication systems
• Diagnose and troubleshoot paging system failures, including dead zones, low audio, distorted audio, intermittent paging, communication failures, and speaker issues
• Troubleshoot and service paging amplifiers, controllers, zone modules, power supplies, microphones, speakers, and related equipment
• Trace, test, and troubleshoot low-voltage audio and paging cabling
• Troubleshoot individual paging zones and identify faults within system infrastructure
• Install, replace, terminate, and repair ceiling speakers, wall speakers, horns, volume controls, microphones, and other paging devices
• Troubleshoot and service analog and IP-based paging systems
• Work with centralized and zoned overhead paging systems
• Diagnose issues involving audio distribution, amplifiers, speaker circuits, and zone control
• Perform point-to-point testing and use test equipment to isolate system faults
• Read and interpret audio system drawings, riser diagrams, schematics, wiring diagrams, and equipment documentation
• Perform equipment replacement, upgrades, and minor system modifications as required
• Assist with system commissioning, testing,…