Service Tech

Job Description Job Summary

• Road service technician servicing gas, steam, electric and electronic commercial food service equipment at customer locations.
• Servicing any equipment used in the preparation of food in commercial establishments such as ranges, dishwashers, steamers, microwave ovens, fryers, conveyor ovens, coffee makers, and toasters.
• Service is performed in any commercial kitchen such as those found in schools, restaurants, colleges, and nursing homes.

• Must work well with various hand tools.
• Have basic understanding of electrical concepts, basic trouble shooting skills and mechanical aptitude.
• Excellent communication skills conveying confidence and understanding to our customers of the service we provide.

• Talk to customers or refer to work orders in order to establish the nature of appliance malfunctions.
• Observe equipment in operation and perform adequate troubleshooting measures through but not limited to various test equipment such as VOM, amp probe, pyrometer or manometer, etc.
• Refer to schematic drawings, product manuals, and troubleshooting guides in order to diagnose and repair problems.
• Replace worn and defective parts such as switches, circuit boards, thermostats, gas valves, burners or defective wiring.
• Reassemble units after repairs are made, making adjustments and cleaning and lubricating parts as needed.
• Record maintenance and repair work performed on equipment.
• Maintain stocks of parts used in on-site installation, maintenance, and repair of appliances.
• Observe and test operation of appliances following installation, and make any initial installation adjustments that are necessary.
• Instruct customers regarding operation and care of appliances, and provide information such as emergency service numbers.
• Handle invoicing of COD customers.
• On call approximately every 5th or 6th weekend.
• * The company reserves the right to add or change duties at any time.

• Troubleshooting
• Critical Thinking
• Operation Monitoring
• Equipment Selection
• Judgment and Decision Making
• Complex Problem Solving
• Time Management

• Technicians must have their own general hand tools including but not limited to screw drivers, socket sets, wrenches, and hammers.
• Driver’s license.

• Vacation time, sick time, and holiday pay
• Health
• 401K
• Company vehicle
• Company cell phone and Tablet

• Service Tech Trainee beginning salary $18-$25
• Experienced Tech salary $25-$35
• Overtime available.

Commercial cooking and dishwashing equipment parts and service..