Operations Manager

• Health insurance
• Paid time off
• 401(k)

Are you an experienced Operations Manager with a background in mechanical contracting, plumbing, HVAC, boiler services, facilities, or industrial service operations
?

We are partnering with a highly respected,
family-owned commercial boiler services company with more than 80 years of success
. Due to continued growth, they are seeking an Operations Manager to oversee day-to-day operations, coordinate field and office activities, and help ensure projects and service work are completed safely, efficiently, and on schedule.

This is an excellent opportunity for a hands‑on operations professional who understands the service trades and enjoys managing people, solving problems, coordinating manpower, and keeping customers informed
.

• Health, dental, and vision insurance
• 401(k) with company match
• Defined Benefit Pension Plan
• Paid vacation, sick time, and holidays
• Ongoing training and professional development
• Stable, long‑term opportunity with an established company

• Manage day-to-day field and office operations
• Schedule and coordinate service calls, repairs, maintenance, and projects
• Coordinate technicians, manpower, materials, and equipment
• Monitor job schedules, budgets, productivity, and project timelines
• Support job costing, work orders, invoicing, and documentation
• Communicate with commercial and industrial customers regarding job status and scheduling
• Troubleshoot operational and field issues to minimize delays and downtime
• Assist with purchasing materials, parts, tools, and equipment
• Oversee fleet and facility operations
• Maintain compliance with OSHA requirements, company safety standards, and applicable industry codes
• Work closely with technicians, office staff, customers, vendors, and company leadership

• 5+ years of operations, management, or supervisory experience within mechanical contracting, plumbing, HVAC, industrial services, facilities, or a related skilled‑trades environment
• OR strong plumbing/mechanical experience combined with property management, facilities oversight, and staff management experience
• Commercial boiler experience is a strong plus
• Working knowledge of mechanical systems, boilers, plumbing, HVAC, or related equipment preferred
• Experience coordinating field technicians, service calls, projects, or maintenance operations
• Strong organizational and problem‑solving skills
• Excellent communication and customer service skills
• Comfortable working directly with customers, technicians, vendors, and management
• Familiarity with work order, scheduling, and job management software
• Proficiency with Microsoft Office