Entry-Level Field Service Engineer

BW Paper systems, part of the Barry‑Wehmiller Group, builds capital equipment that transforms paper into products for consumers - every day, around the world. We offer innovative technologies, service and parts, and years of global experience in corrugating, finishing; slitting and packaging; stationery; bookbinding and security documents. Customers rely on our machines to produce and convert items such as corrugated boxes, folding cartons, passports, notebooks, copy paper, board, and coated and other specialty papers.

For more information, visit  Barry‑Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper‑converting industries. By blending people‑centric leadership with disciplined operational strategies and purpose‑driven growth, Barry‑Wehmiller has become a $3billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

BW Paper systems is seeking highly skilled and motivated team players to join our Field Service team. If you are passionate about working hands‑on with machinery, have experience in PLC programming and troubleshooting, and thrive in a customer‑focused, self‑directed environment, we encourage you to apply. This role offers a chance to grow your career while contributing to the success of a globally recognized organization.

Please note that these roles typically involve extensive travel, with a travel percentage ranging from 75‑100%.

As a Field Service Engineer at BW Paper systems, you will play a vital role in the installation, servicing, PLC programming/troubleshooting, and support of capital equipment within the paper industry. We will provide extensive training onsite at one of our Wisconsin facilities (housing provided) for approximately 3 months; after the initial training period, you can live anywhere in the US and travel to customer sites!

• PLC Programming and Troubleshooting: Program, debug, and troubleshoot PLC systems and other automation controls to optimize machine performance.
• Customer Support: Troubleshoot customer equipment issues on‑site, providing timely and effective solutions.
• Installations and Upgrades: Assist with on‑site installations, commissioning, and upgrades of new and existing machinery.
• Diagnostics and Servicing: Conduct routine and emergency servicing, diagnosing electrical, pneumatic, and mechanical issues.
• Training: Train customer operation and maintenance personnel with an emphasis on safety, PLC systems, and best practices.
• Documentation: Maintain detailed records, including installation reports, programming changes, and service documentation.
• Technical Guidance: Utilize assembly drawings, wiring diagrams, PLC ladder logic, machine manuals, and technical procedures for installations and adjustments.
• Quality Assurance: Detect and report defective or faulty materials and equipment.
• Other duties as assigned: Maintaining a clean and safe work environment.

• Hands‑on experience in PLC programming, debugging, and troubleshooting.
• Knowledge of manufacturing methods, automation controls, and electrical/pneumatic systems.
• Ability to read and interpret schematics, prints, assembly layouts, and ladder logic.
• Strong customer service skills with the ability to positively influence relationships.
• Excellent problem‑solving skills in situations with limited standardization.
• Proficiency in MS Office; experience with CAD systems or Solid Works is beneficial.
• Strong written and verbal communication skills; multilingual proficiency is a plus.
• Exceptional multitasking abilities, adaptability, and a positive attitude.