Case Manager

Overview

Posted Wednesday, January 21, 2026 at 5:00 AM
Cayuga Centers is hiring immediately for Case Manager for the UC-TFC Program!

Earn: $30.00 - $31.00/hour

Location:

New York City, NY

Join our team and make a difference in the lives of children, youth, and families in our community!

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have program offices across 8 states and serve over 10,000 individuals and families annually.

Join us!

At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

About the Program and Case Manager Position:

Our Transition Foster Care Program for Unaccompanied Children (UC), overseen by the Office of Refugee and Resettlement (ORR), ensure the well-being and safety of unaccompanied children (ages 0-17) who cross the US border without an adult. Unlike traditional congregate care settings, our approach involved placing unaccompanied children in foster homes while diligently searching for, and assessing, potential sponsors identified in the US.

During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.

The Case Manager acts as the centralized point of contact for all children in ORR custody who have been placed in Cayuga Centers  Transitional Foster Care (TFC). The primary role of the Case Manager is to ensure that each child is safe and cared for, and is reunited with a suitable parent, guardian, or sponsor in the most expeditious manner possible.

How you get to use your skills as a Case Manager…

• Ensure safety for all youth within each foster home
• Manage a high turnover caseload depending on incoming placements and releases
• Conduct monthly home visits in person and virtually
• Participate in religious services for the youth if needed
• Coordinate initial intake for each youth
• Attend medical appointments for the youth if needed
• Support the sponsorship process for each youth
• Keep information updated in the UC Portal
• Coordinate and handle an estimated caseload of 8-12 youth at any given time
• Schedule and confirm each youth has an initial medical evaluation within forty-eight hours of arrival with the Medical Provider
• Coordinate and assist the clinicians to ensure the admission assessment and family tree are completed within three days of arrival
• Coordinate and assist the clinicians to ensure the psychosocial summary and Individualized Service Plan (ISP) are completed within seven days of arrival
• Ensure all assessments, Significant Incident Reports (SIR), team case notes, Child Level Events (CLE), and foster family daily reports are current in the hardcopy file, electronic file, and UC Portal
• Coordinate each case with the Division of Sponsor Administration Federal Field Specialist (DSA FFS), clinician, and GDIT Case Coordinator to review progress, concerns, and make recommendations on release
• Coordinate the discharge and release of the child
• Ensure each youth is enrolled and attending school
• Attend court hearings with the youth if needed
• Coordinate needed community resources for the youth and…