Housing Specialist

The Housing Specialist supports vulnerable individuals and families by assisting them in achieving immediate and long-term housing stability. This role serves as a liaison between members, housing agencies, landlords, brokers, and community partners to facilitate access to housing resources and programs. The Housing Specialist acts as a subject matter expert within a care management team and provides hands-on, field-based support to members with complex housing needs.

Key Responsibilities

• Conduct phone and in-person outreach to individuals experiencing housing instability.
• Perform comprehensive housing assessments to identify needs and appropriate services.
• Assist with housing applications and required documentation.
• Coordinate and obtain supporting clinical documentation, including psychosocial and psychiatric evaluations.
• Prepare individuals for housing interviews and accompany them to housing appointments as needed.
• Engage and communicate with housing agencies, landlords, brokers, and community-based organizations.
• Advocate on behalf of individuals to facilitate housing placement and address barriers.
• Educate individuals and caregivers on the housing process, tenant rights, and responsibilities.
• Serve as the housing subject matter expert for the care management team.
• Participate in external stakeholder meetings to strengthen partnerships and referral networks.
• Assist with expanding and maintaining a network of housing and social service referrals.
• Research and identify potential funding opportunities related to safe, affordable, and accessible housing.
• Maintain accurate, timely, and comprehensive documentation across multiple systems.
• Comply with organizational policies, training requirements, and performance standards.
• Perform additional duties as assigned by management.

Required Qualifications

• Experience in processing housing applications and related documentation.
• Significant experience working with individuals affected by homelessness, mental health conditions, substance use disorders, and housing instability.
• Strong written and verbal communication skills.
• Proficiency with computers and web-based systems.
• Working knowledge of tenant rights and responsibilities.

Preferred Qualifications

• Bilingual in English and Spanish.
• Familiarity with local housing systems and community-based resources.

Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.