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Case Manager

Job in New York, New York County, New York, 10261, USA
Listing for: City of New York
Full Time position
Listed on 2026-02-16
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Mental Health, Child Protection, Child Development/Support
Salary/Wage Range or Industry Benchmark: 62868 - 72298 USD Yearly USD 62868.00 72298.00 YEAR
Job Description & How to Apply Below
Location: New York

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $62,868.00 – $72,298.00.

The Administration for Children’s Services (ACS) protects and promotes the safety and well‑being of children and families through child welfare and juvenile justice services and community supports. ACS manages community‑based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Division of Youth and Family Justice (DYFJ) provides a wide range of services and programs for youth at every stage of the juvenile justice process. Our goals are to (a) build stronger and safer communities and advance public safety by preventing juveniles from entering the New York City’s juvenile justice system, (b) provide therapeutic treatment and services to youth in our custodial care, and (c) help juveniles access the tools they need to leave the justice system for good.

We strive to help families and young people by providing supportive services that are responsive to the needs of individual youth and families.

NEST (Nurture, Engage, Support, Treat) Unit ensures that youth served by DYFJ (from detention to placement) are receiving comprehensive and consistent medical, mental health, case management, social and educational services throughout their involvement with our system. In addition, NEST organizes our family engagement and parent support work, and provides staff training on mental health, trauma, LGBTQ issues and Commercially Sexually Exploited Children.

Responsibilities
  • Meet with residents at assigned hall(s) to discuss their needs, concerns, progress etc.
  • Complete Case Management Intake and PREA for new residents at assigned hall.
  • Complete documentation/progress notes summarizing discussions.
  • Complete court‑ordered adjustment reports.
  • Communicate with parents on a weekly basis and complete parental notifications as needed.
  • Send emails and correspond with attorneys regarding their client as per the residents’ request or need.
  • Make resident referrals to mental health as needed.
  • Act as liaison to Mental Health, DOE, Group Services, External Providers and Medical staff.
  • Advocate for youth to ensure all residents get the services they are entitled to, while in detention.

ADDITIONAL INFORMATION:

Section 424‑A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child‑caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY:

Please go to (Use the "Apply for this Job" box below). or  for current NYC employees and search for Job .

No phone calls, faxes or personal inquiries permitted.

Note:

Only candidates under consideration will be contacted.

Qualifications
  • A baccalaureate degree from an accredited college and two years of experience in community work or community‑centered activities in an area related to the duties described above; or
  • High school graduation or equivalent and six years of experience in community work or community‑centered activities in an area related to the duties as described above; or
  • Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
  • Additional Information

    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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