Case Manager - Streetwork Homeless Youth Program - Uptown

Summary

Streetwork Project is an innovative outreach‑counseling program for homeless youth in Harlem, which utilizes a harm reduction approach. Under this umbrella, Case managers provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). Services provided by Case manager include assessment, case planning, case facilitation and management, counseling, referrals, outreach, crisis transportation, daily living services (food, shower, respite), triage counseling, recreational activities and support groups.

Case Manager coordinates with Safe Horizon supporting programs and local agencies to provide short‑and long‑term care necessary to meet the wide range of needs related to homeless adolescents.

• Learn and integrate a trauma‑informed, client‑centered approach, using an anti‑oppressive lens, into your work with clients
• Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect)
• Intake and assessment for individuals seeking assistance and screen for housing eligibility
• Assist Youth in the applying to Supportive housing and other permanent housing options
• Coordinate with Housing Navigators and Housing Advocate & Benefits Coordinator in follow up with clients and gathering of documentation for processing
• Provide ongoing support to youth in housing following exit of shelter/drop‑in Serve as an advocate and liaison for clients negotiating the shelter system and other social service programs
• Enrollment of clients for Public Assistance & Food‑stamps
• Coordinate with social worker in assessing clients’ eligibility and assist with processing for SSI benefits
• Completion of application for SSI for youth who are eligible
• Complete psychosocial reports on youth for Supportive Housing & SOAR screening tools for SSI
• Escort homeless youth to appropriate services and provide transportation as part of case plan
• Triage counseling;
  Mediation for internal conflicts
• Support Drop‑in staff in providing youth access to daily living needs (food, clothes, hygiene supplies, space to rest)
• Provide supportive and crisis intervention counseling utilizing a trauma based intervention (ARC) for youth with more complex mental health needs and challenges.
• Collaborate and coordinate with on‑site mental health providers to ensure clients access to care.
• Advocacy on behalf of under 18‑year‑old clients for Administration for Children’s Services support
• Street outreach to homeless and street involved young people, as assigned
• Facilitate Drop‑in presentations related to aftercare and independent living skills
• Preparation of case records, prepare monthly and quarterly statistical reports
• Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone.
• Participate at staff trainings, staff meetings and staff group process workshops & clinical case conferencing;
  Participate in weekly supervision.

• Petty Cash reconciliation
• Identification of new resources appropriate for population
• Provide wellness and recreational (engagement) activities
• Coordinate services with other Streetwork staff and on‑site legal, medical, and psychiatric service providers Manage events in the Drop‑In Center
• Monitor entrance to the program, oversee concrete support to clients, provide transportation to NYC Runaway and Homeless Youth Programs and/or oversee meal preparation

All Streetwork program sites and staff

All internal Safe Horizon programs and departments that can comprehensively support the client and case plan

All external agencies and organizations that can provide appropriate services to the client

• Experience working in a social services setting, OR
• Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities.
• Deep understanding of the relationship between personal experience and professional standards.
• Experience working with youth who have Co‑occurring Disorders
• Bachelor’s Degree, creative arts,…