Case Manager - Bi-Lingual Family Development Coach - Fatherhood Initiative

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Position:
Case Manager - (Family Development Coach) - Bi-Lingual Spanish

Program:
Fatherhood Initiative

Reports to:
Program Director

Work Location: 1835 Sterling Place, Brooklyn, NY 11233

Hours:
Full-Time - 35 hours per week Monday - Friday

Salary Range: $55,000 - $55,000

Brooklyn Community Services is one of Brooklyn’s first and largest non‑sectarian social services agencies. Serving more than 20,000 individuals annually, BCS is committed to a broad and diverse range of services, including prevention of foster care placement; crisis intervention; early childhood and after‑school education; and vocational training, job placement, and clinical services to adults with physical and developmental disabilities, and histories of mental illness.

The Family Development Coach provides direct case management and participant support services to fathers enrolled in the Fatherhood Initiative. The role focuses on individualized service planning, goal attainment, and strengthening family engagement through a strengths‑based and participant‑centered approach.

• Conduct participant intake, assessment, and enrollment activities.
• Develop and monitor Individual Service Plans for each participant.
• Meet with participants individually on a monthly basis to support goal attainment.
• Provide referrals and coordinate service linkages to community resources.
• Support participants during program participation and for a minimum of three months post‑exit.
• Track attendance, participation, and progress in required data systems.
• Utilize approved case management tools and frameworks.
• Collaborate with Training Specialists to align case management with group programming.
• Maintain accurate and timely documentation of all participant interactions and services.
• Other duties as assigned.

• Bachelor’s degree in social work or a related field and experience working with City systems such as public assistance, child support, child welfare, education, and housing; or an associate’s degree and completion of the Family Development Training (or other credentials identified by DYCD)
• Experience working with City systems such as public assistance, child support, child welfare, education, and housing; or completion of the Family Development Training Program within one year of being hired (or other credentials identified by DYCD)
• At least three (3) years successful experience in providing case management/counseling and working with City systems such as public assistance, child support, child welfare, education, and housing
• Ability to build and maintain trusting relationships
• Ability to maintain confidentiality
• Demonstrated sensitivity to the unique needs of program participants and graduates
• Experience implementing outreach strategies designed to recruit fathers and sustain their engagement over time
• Experience in Maternal and Child Health issues is a plus.
• Experience working with diverse populations, communities, and organizations.
• Strong interpersonal and organizational skills
• Strong written and verbal communication skills

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.