Housing Specialist

Summary

Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?

As a Housing Specialist at Phoenix House, you will assist clients as they transition from rehabilitation to permanent housing. You will identify permanent housing options, develop and maintain a database of housing resources, conduct individual sessions and support groups around housing issues, and provide referrals, advocacy, follow-up, and assistance with housing applications. The Housing Specialist also develops partnerships with government and community agencies to help increase clients’ access to meaningful housing.

If this sounds like you, we invite you to apply. Be part of something bigger—help us build a healthier, addiction‑free future together.

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values—Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking—guide our approach, ensuring each person receives evidence‑based care that promotes dignity and wellness.

By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.

• 10 Paid Holidays
• Paid vacation, sick time, personal and wellness time
• Medical, dental, and vision insurance for those scheduled to work at least 30 hours per week
• Pet insurance, legal support, and other supplemental insurance
• A generous tuition reimbursement program
• 403(b) retirement plan
• Competitive wages and more...

• Assess clients’ eligibility for government‑financed housing programs, including subsidies, and benefit programs.
• Assist clients to secure and complete applications for permanent housing.
• Identify and assist clients to obtain relevant documents needed for applications for permanent housing.
• Provide individual counseling, advocacy and support to clients.
• Develop and facilitate educational workshops and groups focused on housing (including available housing resources, apartment search techniques, mock interviews, and other best practices).
• Develop and maintain a database of resources, including a listing of brokers, landlords, and management companies.
• Engage in community outreach efforts to identify housing opportunities.

• Location:
  
  Long Island City Residential - Queens, NY
• Employment Type:
  
  Full Time‑non‑exempt
• Salary: $20.48 - $30.67 per hour
• Shuttle services are provided for staff, pick‑up and drop‑off to and from the train stations in Long Island City, making the commute easier and more convenient.
• Shuttle service for staff operates during the following hours:
  • Morning: 6:30 AM – 10:00 AM
  • Evening: 4:30 PM – 8:00 PM

Required Education

• High School Diploma or equivalent

License/Certification

• Credentialed Alcoholism and Substance Abuse Counselor (CASAC) in good standing

Required Experience

• Minimum one year in a behavioral health/substance use disorder treatment program

Competencies (KSA’s)

• Ethical Practices
• Judgment
• Relationship Management
• Emotional Intelligence
• Empathy
• Professional Boundaries
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

Work Environment

• This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.