Case Manager, Bronx Grove

Overview

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We offer more than 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services.

CAMBA serves almost 80,000 individuals and families, including almost 13,000 youth.

CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Bronx Grove is a building operated by CAMBA Housing Ventures. The project has 323 total dwelling units; 194 units will be supported by social services. There will be an onsite superintendent. The unit distribution is 97 ESSHI units and 97 NY 15/15. CAMBA, Inc. is the on-site services provider. Sixty-one apartments, 60% of the units in the building, will be master leased by CAMBA and will house chronically homeless single adults and families whose heads of households are diagnosed with chronic health conditions.

The remaining 129 units are occupied by community residents who may require some services.

Case Manager, Bronx Grove

Reports To: Program Manager

Location: 261 East 202nd Street, Bronx, NY 10458

• Maintain professional relationships with clients and comply with HIPAA regulations.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with Federal, State, City and CAMBA security and privacy policies protecting health information.
• Review all documentation establishing tenants  eligibility for program and make file copies.
• Create and maintain tenant files.
• Conduct initial intake and assessment of tenants and tenants  families  needs and periodic reassessments.
• In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
• Assist tenants in attaining their goals by identifying and locating community resources and by making referrals to appropriate services.
• Work with tenants to overcome barriers and advocate for themselves toward self-sufficiency.
• Conduct group sessions and/or workshops to assist tenants with independent living skills.
• Recommend and implement strategies to encourage tenant participation in the process.
• Monitor tenants  progress toward goals via regularly scheduled contact and document via progress notes.
• Participate in case conferences.
• Follow up with tenants and with referral organizations regarding tenant contact and progress.
• Provide all required information for weekly/monthly/quarterly/annual reports.
• May recommend closing of cases when goals are achieved and stability is maintained, or when participation declines or services are no longer needed.
• May act as tenant liaison/advocate with outside organizations on education, healthcare, housing, legal issues, etc.
• May schedule appointments for tenants with referral organizations and may escort tenants to appointments.
• May assist tenants in completing applications for benefits and entitlements and may process applications on tenants  behalf.
• May follow up with tenants after successful completion of goals to assure stability.
• May evaluate living conditions of tenants through home visits.
• May prepare marketing materials for the program.
• May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
• May input tenant data and progress information into an automated database.
• Tasks may be modified, expanded and/or assigned over time.

• Bachelor’s degree (B.A.) and/or equivalent experience.
• Have worked in the field for at least 1 year with the SPMI population.

• Obtain Criminal History Checks (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special…