Title B Case Worker, Adults

Job Details

Job Location:

Melrose Senior Older Adults Center - Bronx, NY 10455

Position Type:
Full Time

Education Level: High School

Salary Range: $22.00 - $22.00 Hourly

Travel Percentage:
As needed.

Job Shift: Day

Job Category:
Nonprofit - Social Services

Position Title:

B Case Worker

Department:
Older Adult Centers

Site/

Location:

Melrose and Patterson Older Adult Center

Salary Range: $22/hour

Reports To:

Program Director

East Side House cares for the individuals, families, and communities we serve by expanding opportunities to live more fulfilling lives through education, career, and supportive services.

Summary/Objective

East Side House (ESH) is a community resource in the Bronx and Northern Manhattan. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and their community. ESH’s Older Adult Programs aligns with our mission by providing high quality programs and services within community centers and school partnerships.

Reporting to the Program Director, the Case Worker provides a variety of social, protective, and supportive services in a non-medical care setting. The Case Worker is responsible for helping members access resources and programs, such as benefits and entitlements, including Medicare/Medicaid, SCRIE, and SNAP. As a member of the Older Adult Center team, the Case Worker will collaborate with the Program Director and Social Worker to assist older adults who need referrals to appropriate resources in the community and to provide wraparound case management services.

• One on one assistance with the older adults in defining concerns, needs and capacities; providing direction or guidance relative to identified needs; and assisting with referrals and linkages to appropriate services and opportunities.
• Conducting follow-ups to determine whether the service/benefit has been, or is being, provided.
• Conducting intake and assessments of the older adults to be enrolled in the Department for the Aging (DFTA) Older Adult Center program.
• Conducting assessments, planning, evaluation, and advocacy for options and services to meet the program participants needs through communication and available resources to promote quality, cost-effective outcomes.
• Maintaining up-to-date participant’s database records and file. Assisting in the coordination of recreational and other activities older adults enroll and participate in.
• Providing case management services in the areas of advocacy, information and referral, benefit and entitlement, immigration assistance, supportive contact, PHQ-9 screenings, and counseling.
• Utilizing Peer Place to input data of related services received.
• Communicating via telephone and/or letter with participants for follow up-and reminders.
• Attending in-service and professional development trainings as assigned by ESH and DFTA.
• Updating the community resource guide used for referrals.
• Assisting with program assessment, preparation, and follow-ups.
• Submitting timely monthly case assistance and rosters report.
• Supporting as Task Supervisor of the Social Work Interns.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To perform this position successfully, the Case Worker must be able to fulfill all the elements of the job description to the highest standard and be able to work well with colleagues in a high energy and collaborative work environment. Additional qualifications include:

• AA degree and two years social service experience or four years of direct social service experience preferred. High
• Ability to work in a fast-paced environment and assess priorities and actions.
• Ability to work independently and take initiative.
• Thorough understanding of DFTA policies and procedures.
• Have an understanding of the older adult population with the ability to communicate effectively with them in a caring…