Case Planner - Prevention Program - ACS

Location: New York

University Settlement partners with 40,000+ New Yorkers in Lower Manhattan and Brooklyn every year to build on our collective strengths as we achieve healthy, stable, and remarkable lives. For nearly 140 years, we’ve fought poverty and systemic inequality by building highly effective social services in collaboration with our neighbors. Established in 1886 as the first Settlement House in the United States, we bring the values of that movement into the 21st century by meeting New Yorkers where they live, listening deeply to all perspectives, and creating space for responsive cooperation.

Joining with our neighbors to make stable foundations where people of all ages can grow and pursue their dreams, we build community strength. We infuse a commitment to civic engagement, equality, and communal action into each of our programs, which include early childhood education, youth development, healthy aging, mental health and wellness, English classes for adult immigrants, community centers, and the arts.

The Prevention Program is funded through the Administration for Children's Services provides comprehensive home and community-based preventive services to children and their families. The Program integrates Mobility Mentoring, an evidence-based model that is grounded in science emphasizing a growth mindset, high expectations and belief and investment in all children and families.

Case Planners work directly with children and families supporting their stability and growth and the accomplishment of family identified goals and will integrate Mobility Mentoring into all aspects of their work. The Program works collaboratively with other University Settlement programs, community-based partners and ACS to ensure children and families have access to and are linked with resources and services that help them problem solve and support families in reaching their optimum goals and achievements.

Responsibilities:

Maintain weekly contact with a caseload of families in the home/community/office in accordance with program contract

Complete safety and risk assessments in accordance with ACS contract mandates

Integrate Mobility Mentoring into work with all families, including completing relevant documentation showing efficacy to the model

Attend all required trainings as required and integrate training into work with families

Provide casework counseling through a trauma informed framework that takes into consideration the impact of poverty, oppression and structural racism and continually assesses the family, the family's level of engagement in services, parental motivation in relation to goals and the level of in-home family functioning & stability

Provide mediation and/or crisis intervention when indicated

Participate in Family Team Conferences, weekly supervision, weekly team/staff meetings and in-service training

Maintain collaborative relationships with ACS Field offices, medical providers, schools and other community partner organizations to ensure that families receive appropriate referral and linkages to other service providers

Document all related information

Ensure entries into CONNECTIONS & PROMIS are up-to-date, accurate and submitted within deadline

Prepare all assessments and progress notes, in a clear and effective manner, in accordance with agency protocol & within established time-frames

Actively engage the child(ren), family and/or guardians in case planning, setting goals, establishing priorities and collaboratively tracking progress within the Mobility Mentoring framework to proactively support and ensure progress toward desired outcomes

Initiate solutions to eliminate barriers to goal achievement

Contact families within 24 hours of referral to the program to schedule initial intake and meet with families within five (5) days of referral

Assist families with concrete needs and services, educational advocacy and referrals to support services, rent arrears, utility shut off, etc.

Monitor school attendance, obtain school records and intervene with DOEOther tasks as assigned by supervisor

Qualifications:

Bachelors degree in Social Work or other human service field

Two years of related experience working with children and/or families preferably in a child welfare, juvenile justice or mental health settings

Good organizational skills with ability to meet deadlines

Work flexible hours including evenings and some weekends as needed

Ability to work independently, as well as contribute to a team Strong clinical skills and ability to work under pressure with high risk, crisis-oriented cases

Very good interpersonal/communication skills, including ability to write well and meet copious amount of documentation in a timely manner

You have a strong commitment to advancing diversity, equity, and inclusion

Bilingual Spanish/English fluency is a plus Possess computer skills and willing to learn new systems

Work Schedule:

Full time, Monday - Friday, Flexible schedule, 35 hours per week, Hybrid schedule

We are committed to building a diverse and inclusive…