Case Manager, CRED

Location: New York

Case Manager, CRED# Case Manager, CREDSupervised Release Service Center (Bronx) - Bronx, NY 10451## Overview Salary Range $27.48 - $30.22 Hourly Position Type Full-Time Non-Exempt Job Shift Day Shift## Description
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* Title:

** Case Manager, CRED
** Unit:
** Employment Services
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* Reports to:

** Program Director, CRED
** Status:
** Full Time;
Regular, Non-Exempt
** Salary:** $27.48 to $30.22 per hour (approximately $50,000 to 55,000 annually)
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* Location:

** 3230 Third Avenue, Bronx, NY 10451
** Days/

Hours:

** Monday to Friday, 9am to 5pm
** Organization Overview:
** The Fortune Society, Inc. (Fortune) supports successful reentry from incarceration and promotes alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved over 58 years into one of the nation’s preeminent reentry and criminal legal-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to reenter their communities and build productive lives .Fortune

has grown steadily over the years to an agency with close to $100 million in annual budget with just under 600 staff. Fortune is dedicated to supporting its mission through both services and advocacy . Our advocacy focuses on building a just criminal legal system and reducing the barriers to reentry The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program.

Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 18,000 people a year. We have locations in Brooklyn, the Bronx, Manhattan and Queens.
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* Position Summary:

** The Case Manager (CM) will provide case management and encourage participants engagement and retention in training and work experience activities for participants under Fortune’s contract with the NYC Department of Youth and Community Development’s Community Resources for Employment and Development (CRED) program, which is designed to provide pathways to employment and economic mobility for people who reside in communities where community violence is most prevalent and address the system feedback loop by offering job readiness, training for sustainable and emerging industries, and supported job placement for continued success, coupled with strong wraparound supports and follow up services tailored towards these communities.
** Mission and Fit:
** Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done.
** Attention to Detail:
** The CM must demonstrate competency to develop systems and processes to organize and keep track of information or work progress; is routinely conscientious, thorough, accurate and reliable when performing and completing job tasks; and recognizes trends, detects inconsistencies, and determines essential details. Ability to multi-task is preferable.
** Participant Centered:
** The CM will focus on identifying the key needs and support opportunities for participants. They have an ability to illustrate the highest level of customer care and empathy while thriving to resolve participant concerns and issues. They will also act as a liaison between Fortune and our community partners that refer individuals to our agency for social service support.
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* Collaboration:

** The CM must collaborate and coordinate with one another to provide care and support to participants and support them with referrals to additional…