Social Worker, Credible Westchester

About the Organization

Center for Community Alternatives (CCA) supports and builds power with people across New York State who have been affected by mass incarceration, criminalization and community disinvestment. Through a statewide network of direct services, advocacy and organizing, and by supporting the leadership of directly-impacted people, we advance civil and human rights for all New Yorkers. CCA works to build a world where everyone has what they need to thrive.

At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience, and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work‑life balance.

CCA is launching Credible Westchester (CW), a new countywide initiative designed to serve Westchester’s most vulnerable and at‑risk residents. CW will function as a community‑rooted hub for individuals navigating homelessness, behavioral‑health challenges, substance dependence, and chronic involvement in the criminal legal and social service systems. The program is entirely supervised and staffed by individuals with lived experience. The Social Worker (SW) will provide trauma‑informed, clinically grounded, and community‑rooted support within the Credible Westchester (CW) initiative.

As part of a five‑person team—Director, Social Worker, and three Credible Service Providers (CSPs)—the Social Worker will help stabilize, guide, and advocate for individuals navigating homelessness, behavioral‑health challenges, substance dependence, and chronic system involvement. The Social Worker will conduct initial assessments, develop individualized case plans, and collaborate closely with CSPs to ensure participants receive coordinated, person‑centered support. This role strengthens CW’s mission “to increase the efficacy of service delivery… by increasing client engagement and investment” and to serve as a countywide “hub for… the most vulnerable and at‑risk populations.”

• Provide trauma‑informed, culturally responsive behavioral‑health support to participants experiencing crisis, instability, or chronic system involvement.
• Offer short‑term counseling, motivational interviewing, and harm‑reduction‑aligned interventions.
• Support participants in accessing mental‑health and substance‑use treatment, ensuring services remain “trauma‑informed, culturally competent, and community‑rooted.”
• Help participants understand treatment options, rights, and pathways through county behavioral‑health systems.
• Work collaboratively with CSPs to ensure clinical needs are addressed through relational, dignity‑centered engagement.

• Conduct comprehensive, strengths‑based initial assessments for all new participants, integrating behavioral‑health, housing, legal, and social‑service needs.
• Develop individualized, restorative case plans that reflect participant goals, lived experience, and CW’s relational engagement model.
• Update case plans as participant needs evolve, ensuring plans remain flexible, person‑centered, and grounded in dignity.
• Coordinate care across systems, addressing the documented challenge that high‑need individuals “struggle to navigate and effectively engage with these services.”
• Ensure assessments and case plans support CW’s role as a connector—not a duplicator—of existing county services.

• Work closely with CSPs to co‑manage participant needs, blending clinical expertise with lived‑experience wisdom.
• Participate in restorative supervision circles, reflective practice sessions, and healing‑centered debriefs facilitated by the Director.
• Build CSP capacity in trauma‑informed care, crisis navigation, and behavioral‑health literacy.
• Uphold CW’s commitment that supervision and staffing honor lived experience as expertise,…