Senior Social Worker - Fresh Meadows

Housing Works is a healing community of people living with and affected by HIV/AIDS. Our mission is to end the dual crises of homelessness and AIDS through relentless advocacy, the provision of lifesaving services, and entrepreneurial businesses that sustain our efforts.

Compensation Range: $75,000 - $80,000 yearly commensurate with experience.

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

The Housing Works Emergency & Transitional Housing Program (ETH) provides time limited transitional housing and support services to individuals reentering the community following periods of incarceration or other justice system involvement. Program participants engage in a variety of onsite services, including case management, vocational training, housing advocacy and mental health support that address barriers to accessing housing in the community and help build skills that participants can use to achieve and maintain stable functioning in the community.

Reporting to the Program Manager of Case Management, the Case Management Supervisor provides administrative and operational oversight of the Fresh Meadows, Queens ETH program site including, but not limited to, supervision of 3-4 case managers, maintaining internal and external quality assurance standards, assist with oversight of care coordination activities with internal and external service providers, assisting with the development and implementation of quality improvement activities, facilitating team meetings, ensuring participants receive high-quality care services, participation in case conference meetings and crisis intervention as needed.

The Case Management Supervisor will work closely with the ETH Program senior leadership team to ensure the physical environment and overall delivery of services are aligned with agency goals and participant needs, driving positive outcomes for participants. The Case Management Supervisor is a member of the program’s leadership team, and as such, is expected to uphold the Housing Works organizational values and engage in activities that further the program and agency’s mission.

The Fresh Meadows ETH Program site is designed to provide services for individuals with higher level of care needs such as chronic medical conditions, history of or active substance use or mental health diagnoses. In addition to the case management and housing placement assistance services, this program site offers onsite medical, behavioral health and psychiatric services. This is an ideal opportunity for a reentry or housing services professional with supervisory and direct-care experience who is looking to develop skills in the area of program administration, and who is enthusiastic about working alongside an interdisciplinary team of like-minded professionals committed to improving outcomes for justice-impacted individuals.

Responsibilities:

• Program Management:
  • Oversee the day-to-day operations of the ETH Program case management and housing placement assistance services onsite.
  • Collaborate with other program leaders to implement policies, procedures and workflows that promote optimal program functioning and promote achievement of program goals and objectives.
• Participant Services:
  • Ensure participant access to support services that address social determinants of health including employment, education, healthcare and housing.
  • Work with ETH staff and participants to create a program environment that promotes overall well-being of participants.
  • Ensure all participants have housing and service plans of care.
  • Participate in resolving participant grievances, conduct violations and disciplinary interventions.
  • Maintain a caseload of high-need clients if needed.
• Care Coordination:
  • Assist with ensuring care coordination services are provided with internal or external service providers and/or…