Case Manager PT

Community Housing Innovations (CHI) is a not‑for‑profit housing and human services organization that supports social and economic independence. We are seeking a Part Time Case Manager to provide supportive case management services to tenants in our permanent affordable supportive housing program.

Position:
Part Time Case Manager

Hours:

20 per week – Monday, Friday & Saturday 9am‑2pm;
Tuesday 2pm‑7pm (off Sunday, Wednesday‑Thursday).

Location:

Eastchester neighborhood, Bronx, NY.
Pay: $24.04 hourly; approx. $25,376 annually. FLSA: non‑exempt; eligible for overtime.
PS:
The role supports 81 subsidized apartments within a 116‑unit multi‑dwelling complex.

• Generous paid time off
• Personal and sick days
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent care spending account
• Commuter transit and parking account
• Working Advantage employee perks
• 401(k) retirement plan
• Life insurance
• Employee assistance program
• Monthly trainings and career development plans

• Screen DHS referrals for eligibility and certification for program enrollment.
• Conduct tenant intake and needs assessment to develop independent living plans (ILPs). Track progress and milestones.
• Provide case management according to ILPs; coordinate workshops or trainings to promote independent living (budget management, health, nutrition, housekeeping, vocational/employment skills).
• Engage tenants in supportive and service programs such as Workforce Development and Financial Literacy; refer to community‑based services.
• Advocate on behalf of tenants for entitlements, benefits, employment opportunities, and community services.
• Link tenants to employment support services (resume building, interview skills, job skills).
• Ensure timely follow‑up on incident reports to DHS and CHI.
• Submit program reports on schedule to CHI, DHS, and oversight agencies.
• Comply with funding contracts, partnership agreements, and applicable laws; complete corrective action plans as directed.
• Attend required trainings and obtain certifications per OTDA and DHS rules.
• Ensure tenants pay rent on time; develop rent‑based budget schedules; assist with arrears agreements.
• Counsel tenants on housekeeping and neighbor behaviors.
• Coordinate with Property Management for essential services and timely repairs/maintenance.

• Bachelor’s degree in Social Work or Counseling preferred; 3+ years of experience in supportive housing or similar field can override the education requirement.
• At least 2 years of experience in social work, human services, counseling, or case management.
• Professional verbal and written communication skills.
• Proficient in MS Word, Excel, Outlook, Internet; experience with CARES and AWARDS a plus.
• Ability to develop and manage program budgets.
• Physical capability to conduct unit visits (walk distances, climb stairs).
• Strong reasoning ability; prioritize, make decisions and judgment calls.
• Experience working with homeless or formerly homeless individuals and families.
• Experience in needs assessment, crisis intervention, de‑escalation; behavioral management and motivational interviewing a plus.
• Ability to manage demanding caseload with competing priorities.
• Ability to work independently and as part of a team; leadership potential.
• Highly organized, detail‑oriented; flexible; able to work well under pressure and meet deadlines.

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.