Bilingual Community Coordinator ; Caroline

Connected Communities is a nonprofit 501(c)3 organization dedicated to the creation and growth of community-based programs, services and public policies that support measurable outcomes and opportunities for residents of affordable and mixed-income housing communities. Connected Communities works as the backbone for collective impact in each community it supports alongside our affiliate, Winn Companies. We help our clients, property-management staff and community partners create structured, shared goals with networks of local community partners and resident leaders;

fund and implement collaborative strategies and programs.

Winn Companies is looking for a Bilingual Community Coordinator I to join our team at The Caroline
, a 126-unit affordable residential community located in Inwood, NY
. Community Coordinators are a core part of our property-management team that supports and enhances the quality of life within one or more properties across Winn’s six key outcome areas:
Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility.

Please note that the pay range for this position is $24.00 to $26.00 per hour, depending on experience. The selected candidate will typically work Monday through Friday from 8:00 AM to 5:00 PM.

• Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities. Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
• Manage the property Connected Communities budget. Review and track goals with Property Managers and Regional Managers.
• Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement.
• Provide direct assistance, program referrals, and 1‑to‑1 coaching (when necessary) to individuals and families based on assessed need.
• Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas. Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off‑site for residents.
• Utilize CONNECT, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data. Data collected through annual resident questionnaires, resident touchpoints, community programs, activities, and partner reporting.
• Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
• Actively participate in professional development opportunities provided by the region, department, and Winn.

• High school diploma or GED equivalent.
• 1‑3 years of relevant work experience.
• Ability to obtain Winn Community Coordinator Certification upon hire.
• Demonstrated success with partner management.
• Ability to produce complex documents, perform analysis, and maintain databases.
• Experience with computer systems, particularly Microsoft Office.
• Must be bilingual in English and Spanish.
• Excellent customer service skills.
• Superb attention to detail.
• Ability to multi‑task in a fast‑paced office environment.
• Ability to work with a diverse group of people and personalities.

• Bachelor’s degree in Social Work, Nutrition, Business, or related field.

• Generous time off policies (including 11 paid holidays (12 for MA employees);
  Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various comprehensive medical, dental, & vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability;
  Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & commuter and parking reimbursement options
• Employee corporate discount programs
• Flexible and/or hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families