Service Coordinator

About the Organization

Concern Housing is a non‑profit agency committed to helping individuals and families live in the community with dignity and enhanced opportunities through housing and support services. We are one of the largest housing agencies of this kind in New York State, serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence.

Our workplace culture thrives by embracing diversity and rewarding innovative ideas.

Service Coordinator

Full‑Time / Part‑Time:
Full‑Time

Location:

Jerome Ave., Bronx (St. James Terrace)

Salary: $55,000

Concern Housing is seeking a Service Coordinator to assist supportive tenants with successful community integration. The role uses a person‑centered, strength‑based approach to facilitate linkages with community resources, provide individualized counseling and support, and ensure appropriate documentation and compliance with program requirements. The Service Coordinator is an essential resource and advocate for special‑needs tenants.

Tuesday – Friday; 12pm – 8pm & Saturday; 8am – 4pm

• Facilitate tenant linkage with community support services such as care coordination, outpatient behavioral and physical health services, dual recovery supports, vocational services, entitlements and financial assistance, and peer supports.
• Use a person‑centered, strength‑based approach to develop quarterly Support Plans, Functional Assessments, and Support Plan Reviews; meet with residents to develop skills and review progress; and maintain all required documentation (progress notes, discharge plans, etc.).
• Provide individual counseling and support services to promote skill development and tenant growth, including wellness self‑management, medication self‑sufficiency, housing readiness, and financial competency.
• Employ a harm‑reduction approach to improve health care outcomes and monitor progress toward the triple aim.
• Ensure availability of the full range of housing services, including maintenance issues.
• Attend weekly supervision and staff meetings.
• Perform other duties as assigned by the Program Director or Supervisor.
• Remain current with all agency‑required compliance documents and trainings.

Bachelor’s Degree in Psychology, Rehabilitation, Social Work, or another related mental health discipline, plus 2 years’ experience working in a similar setting and/or with people with mental illnesses. The candidate must have strong verbal and written communication skills and the ability to make sound judgments regarding client care.

Concern Housing offers a generous benefit package which includes medical insurance (agency pays 80% of the premium), affordable voluntary dental and vision insurance, flexible spending accounts, agency‑sponsored retirement plan, employee‑sponsored 403(b) retirement plan, agency‑sponsored life insurance coverage, an excellent paid time off package, educational assistance and scholarship programs, licensure reimbursement, possible internship/clinical supervision, and referral bonuses.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This position is currently accepting applications.