Director Social Services

Posted Tuesday, March 31, 2026 at 4:00 AM

Program:
Quarterstone| 225 25th Street, Brooklyn NY 11232

As Director of Social Services forour newly opened men’s
shelter located in Brooklyn, New York, you’ll be responsible for the overall management and direction of a comprehensive program of social services for a family shelter with the goal of expeditious placement of residents into permanent housing and assisting in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, childcare, and mental health services.

Providing quality services to all residents through a team of Case Managers, Housing Specialists, and Employment Specialists.

Coordinating all case management services, including family assessments and the development and implementation of service plans.

Acting as a point person with subcontractors and/or service providers, including medical providers, Board of Education personnel, mental health providers, employment services providers, etc.

Identifying changing program needs and gaps and developing new services, service directions, and/or programs to meet client needs.

Providing supervision and training to all Social Services team members to ensure professional growth and development for each individual and the department as a whole.

Acting as a liaison with other department directors.

Monitoring and reporting on departmental performance and statistics to ensure compliance with the requirements of regulatory agencies and funders.

Master's degree in social work or related field preferred, with a Bachelor's degree required.

Minimum five years of management experience, including experience working with people experiencing homelessness.

Understanding of team concepts, preferably in a residential setting.

Experience working with the NYC Department of Homeless Services is preferred.

Understanding the family system’s approach to practice is a plus.

Bilingual (English/Spanish) is a plus.

Computer literacy, particularly with Microsoft Office applications.

Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.

We Have GREAT BENEFITS!

• Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401(k) with Company contribution, even if the employee doesn't contribute.
• And More !

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives.

We hope that you will consider joining our team in the fight against homelessness.