Senior Case Manager, Bronx Grove

Senior Case Manager

Reports To: Senior Program Manager

Location: 270 East 203rd Street, Bronx NY 10458

Bronx Grove will provide supportive housing to 97 ESSHI Units and 97 NY 15/15 who are chronically homeless single adults and families whose head of households requires support due to SMI, substance use disorder, and/or chronic health conditions.

• Review all documentation establishing tenants' eligibility for program and make file copies.
• Create and maintain tenant files.
• Conduct initial intake and assessment of tenants and tenants' families' needs, and periodic re-assessments.
• In collaboration with tenants, prepare initial and periodic revisions of independent living plans, including short‑term and long‑term tenant goals.
• Assist tenants in attaining their goals by identifying and locating community resources and by making referrals to appropriate services both within and outside CAMBA.
• Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self‑sufficiency.
• Conduct group sessions and/or workshops to assist tenants with independent living skills.
• Recommend and implement strategies to persuade tenants to participate more fully in this process.
• Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face‑to‑face visits, and document via progress notes.
• Participate in case conferences.
• Follow‑up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
• Provide all required information for weekly/monthly/quarterly/annual reports.
• May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; (b) not demonstrated willingness to participate in the process (lost‑to‑service); or (c) become ineligible for services (e.g., moved out of building).
• May act as tenant liaison/advocate with outside organizations regarding education, healthcare, housing, legal issues, etc.
• May schedule appointments for tenants with referral organizations.
• May escort tenants to appointments (educational, medical, social service, etc.).
• May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf.
• May follow‑up with tenants for a period after successful completion of their primary goals to assure tenant stability.
• May evaluate actual living conditions of tenants through home visits.
• May prepare marketing materials for the program.

• Bachelor's degree in Social Work (B.S.W.) or related field and 2 years of relevant experience.

• Obtain “Criminal History Checks” (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System) and Staff Exclusion List (SEL) clearance.
• Maintain fingerprint clearance throughout the duration of employment.
• As a Mandated Reporter, immediately report suspected incidents/cases of abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1‑855‑373‑2122 and complete a CAMBA Incident Report.
• Flexible hours may be needed occasionally to provide shift coverage until 8 pm.

Compensation: $56,000–$60,000 annually

When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Full‑time: 35 hours per week

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio‑economic status, marital or veteran status, pregnancy status or sexual orientation.