Care Coordinator - Care Coordination

Job Details

• Location:
  
  189 Allen Street – New York, NY 10002
• Position Type:
  Full Time
• Salary Range: $51,000 – $55,000 per year

University Settlement partners with over 40,000 New Yorkers in Lower Manhattan and Brooklyn each year to build on collective strengths and achieve healthy, stable, and remarkable lives. Established in 1886 as the first Settlement House in the United States, we focus on empowerment through civic engagement, equality, and community action.

New York State Medicaid Health Home initiative provides care management for beneficiaries with intensive, high-cost service needs. The target population includes children/youth ages 0‑21 with multiple chronic conditions or a single qualifying condition of Serious Emotional Disturbance (SED), HIV/AIDS, trauma, or at‑risk for another condition.

• Provide home and community‑based services to a mixed caseload of clients with varying needs, with a minimum of two visits per month and additional contact modes as clinically appropriate.
• Conduct ongoing outreach and facilitate service delivery.
• Collaborate with service providers.
• Maintain complete care‑management health records.
• Provide crisis intervention, prevention, and resolution as required.
• Serve on call rotation and provide coverage as needed.
• Participate in ongoing training and professional supervision.
• Perform other duties as assigned by the Program Director.

• Bachelor’s degree in a related field required and at least two years of experience working with children, preferably in a mental health setting.
• Ability to engage hard‑to‑reach populations.
• Knowledgeable about working with diverse and multicultural populations.
• Bilingual in English/Chinese and English/Spanish considered a plus.
• Excellent communication and writing skills.
• Ability to work independently and as an effective team player.

Full time, Monday – Friday, 9:00am – 5:00pm, 35 hours per week.

We are an equal‑opportunity employer for all individuals regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.