Post Resettlement Caseworker Intern; Unpaid

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic well‑being, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non‑governmental organizations (INGO), working in more than 40 countries and 29 U.S. cities to help people survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you are a solutions‑driven, passionate change‑maker, join us in positively impacting the lives of millions of people worldwide for a better future.

The International Rescue Committee (IRC), works in the United States welcomes newly arrived refugees and immigrants, supports them in their resettlement, and provides holistic services to help them build new lives in their communities. This brief yet concise overview of the role explains the important components of the job and how it fits into the mission of the program and IRC.

• Assist Post‑Resettlement Caseworker with services to clients, such as connecting clients to resources to support their basic needs (clothing, food, shelter, and medical care); setting up appointments and coordinating with internal and external programs.
• In collaboration with Resettlement caseworkers, conduct enrollment, intake, and surveys for all clients.
• Track client meetings and progress in a spreadsheet and through case notes on ETO software.
• In collaboration with caseworkers counsel clients on the requirements for obtaining relevant New York State and New York City IDs, provide them with relevant resources and assist them with making an appointment; accompany clients to appointments as needed.
• Keep all digital files up to date and create new digital client files as needed.
• Adhere to IRC policies, particularly those related to confidentiality and client privacy.
• Display sensitivity to cultural and personality differences of clients. Respect their beliefs and values.
• Provide translation and interpretation when necessary.
• Other related duties as assigned.

• The intern will learn how to effectively manage employment programs across a wide network.
• The intern will learn how to provide direct services to immigrant populations.
• The intern will learn how to develop relationships with partners and employers.

• Interns must be based in the U.S. and must be enrolled in a post‑secondary institution or have graduated from a post‑secondary institution within the last two years.
• Undergraduate level studies in social sciences or a related field.
• The ideal candidate will have some experience in job readiness and coaching.
• Languages desired but not required:
  Spanish, Arabic, French, Russian, Haitian Creole, and Dari.
• Strong desire to help refugees and other migrant communities rebuild their lives in New York.
• Ability to work independently, exercise good judgement, and have high attention to detail.
• Competency in Microsoft Office, data tracking, and file management.
• Effective communication skills.
• Demonstrates ability to work effectively in a multicultural environment.
• Patience, understanding, flexibility, and an unceasingly positive attitude.
• Willing to learn about IRC history, philosophy, global work, and local efforts.
• Willing to adhere to IRC volunteer and workplace policies.

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way – Standards for Professional Conduct. Our Standards are Integrity, Service, Equality, and Accountability. In accordance with these values, the IRC operates and enforces policies on safeguarding, conflicts of interest, fiscal integrity, reporting wrongdoing, and protection from retaliation. IRC is committed to taking all necessary preventive measures and creating an environment where people feel safe, and to taking all necessary actions and corrective measures when harm occurs.

IRC builds teams of professionals who promote critical…