Director of Family Services - Clinton

As a Director of Family Services, you will aid in our mission of supporting homeless families with children with emotional support, benefits referrals, housing and case management services. You will be responsible for meeting standards created by the New York City Department of Homeless Services and supporting a team of Case Managers, Housing Specialists and Licensed Social Workers. The Director of Family Services will report to the Facility Administrator.

• Supervise and train Family Services staff to ensure adherence to protocols and performance standards.
• Conduct weekly case conferences with staff and non-compliant clients.
• Support staff in engaging clients to follow independent living plans, access benefits, and work toward permanent housing.
• Collaborate with internal departments to enhance client participation and outcomes.
• Oversee housing services, including workshops and exit planning by Housing Specialists.
• Review and approve case records to ensure compliance with OTDA and DHS guidelines.
• Ensure clients are referred to appropriate services, including employment, childcare, and substance abuse programs.
• Maintain partnerships with community agencies and educational institutions.
• Address personnel issues and disciplinary actions in coordination with administration.
• Provide regular reports to facility and central office leadership.
• Hold weekly team meetings and input monthly supervisory notes.
• Conduct monthly case audits and maintain critical documentation.
• Coordinate staff development workshops.
• Meet regularly with administration to address client barriers.
• Supervise Social Workers and oversee their casework.
• Maintain effective communication and collaboration with DHS.

• Bachelor’s degree in a related field.
• Must have at least one year of supervisory experience.
• Knowledge of DHS and OTDA.
• Knowledge of Microsoft Office.
• Fluency in languages other than English, particularly Spanish strongly preferred.

Salary: $75,000. In addition to a competitive salary, full‑time permanent employees are eligible for comprehensive health insurance (including medical, dental, and vision), an employer‑funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays.

Homes for the Homeless is an Equal Opportunity Employer committed to equal treatment and prohibits any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth, and related medical conditions), gender identity and expression, disability, genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law.