Case Manager

Join Career Team as a Case Manager in our Pathways for Access to Careers and Employment (PACE) Program, working 100% onsite to empower clients on their journey to gainful employment and self-sufficiency.

• Manage a portfolio of clients by motivating their education, training, and job search efforts.
• Coach clients through barrier removal, professional development, and ultimately job placement that leads to self-sufficiency.
• Use a human‑centered approach to case management, recognizing each client’s unique needs, abilities, and circumstances.
• Develop and manage comprehensive working relationships with all stakeholders, including clients, government agencies, employment partners, and service providers.
• Identify and help mitigate barriers to program participation such as health, mental health, housing, childcare, and domestic violence issues.
• Maintain an updated client database and track engagement in services, accurately documenting case‑management activities in the State database daily.
• Coach and mentor clients through workshops, Career EDGE, and appointments.
• Prepare reports of activities and achievements.
• Approach each day and task with a "ZAG" mindset.
• Perform other tasks as assigned.

• Bachelor’s degree in social work, social services, counseling, business administration, or related field, or a minimum of 2 years of workforce‑development case‑management experience with a professional certification.
• Experience working with populations similar to PACE clients, demonstrating understanding of their circumstances.
• Prior experience developing, evaluating, and implementing milestone‑driven service plans.
• Ability to identify community resources and connect clients to these resources.
• Strong interpersonal skills, ability to build trusting relationships.
• Effective communication, listening, and coaching skills.
• Multilingual proficiency preferred.
• Proficiency in Microsoft Office and relevant software.
• Ability to submit accurate written forms and reports.
• Exceptional time‑management skills to meet deadlines and work under pressure.
• A valid driver’s license.

• Competitive salary of $55,000/yr.
• 401(k) with generous employer match.
• Medical, dental, and vision insurance with employee‑sponsored HSA.
• Disability and supplemental insurance.
• Paid holidays and paid time off (accrual).
• Full‑time, non‑exempt employment.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.